● Accelerated sales despite Covid pandemic realizing up to 15% growth through efficient diversification of available resources.● Generated $100K additional revenue in 2020 by offering clients a new service on a remote platform – RSI (Remote Simultaneous Interpreting) ● Successfully transferred 50% of the onsite interpreting business (about to be lost to due to the pandemic) to Remote Interpreting via clients' preferred platforms. ● Facilitated management team with the creation of Quality Management System (QMS).● Streamlined the scheduling process by establishing a centralized client support team.

● Passed clients’ yearly compliance audits with 100% score by ensuring all interpreters remained compliant with annual and other periodical requirements. ● Achieved 100% fulfillment on scheduled and on demand VRI requests.● Recruited, trained, and retained over 50 Remote interpreters, US and International based, in 10+ unique languages, per clients’ needs

• Spearheaded and guided the interpreting scheduling teams to ensure delivery of high-quality services. • Coordinated all recruitment activities (job fairs, trade shows, and community involvement) to achieve organization’s objectives efficiently. • Selected and trained interpreters, as well as drafted detailed recruitment reports with accuracy.• Developed and maintained strong relationships with employees and clients. • Navigated the complexities of collaborating with individuals from various cultural backgrounds.• On boarded, trained, and retained a team of over 200 onsite interpreters for 30+ languages. • Achieved in average 95% fulfilment for on-site interpreting requests.

● Drove business growth through innovative strategies and meeting clients' needs.● Generated $19,130,608 in sales for 2013 as a result of effective management of sales team and processes. ● Strengthened relations with key clients, sales managers, and logistics partners.

• Responsible for day to day operations (ordering, scheduling, training, supervising employees)• Determine stock needs• Monitor receiving goods• Maintain inventory and minimize waste• Report Payroll to a 3rd party Administrator

• Prepare invoices, reports, memos, letters, and financial statements spreadsheets• Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution• Prepare bid invitation and bid proposals • Manage the process of interviewing between new hire candidates and management.• Report Payroll to a 3rd party Administrator