Motivated and driven to grow, develop and perfect skills in the social services field through counselling, case management, and community outreach. 9+ years of proven case management experience working in the Social Services Sector demonstrating the ability to analyze situations and make appropriate decisions regarding client needs and provide appropriate therapeutic service with an anti-oppressive frameworkIntake & Recruitment: of potential volunteers including screening for eligibility in different mentoring programs through interviewing, training and assessing home environment. Education: Achieved Social Service Worker Diploma through George Brown College and Bachelor of Science Degree in Psychology through the University of Toronto. Membership and good standing with the OCSWSSW.Crisis Intervention: with experience in telephone counselling and crisis intervention techniques. Strong knowledge of community resources offered in Halton, Hamilton and Peel communities with demonstrated ability to assess client eligibility (e.g., housing, employment, mental health) and meet the client's needs through informed referralsTherapeutic intervention and advocacy: for a diverse group of clients facing mental health issues, addictions, dual diagnosis, disabilities, grief, and abuse.Leadership skills: through community engagement, including building partnerships with community organizations, fundraising and providing education to the communityOn a personal note, I love to travel, meet new people and enjoy the culinary experience involved with travelling (enthusiastic 'foodie'). I always make time to read something new; fiction and biographies happen to be my favourite. Writing, and baking are favourite ways of spending free time.
Big Brothers Big Sisters Of Halton And Hamilton
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Case ManagerBig Brothers Big Sisters Of Halton And Hamilton Apr 2013 - PresentOakville- Screening and managing child & family waitlist for mentoring programs at BBBS; creating matches between mentors and mentees by profiling to approved volunteers - Conduct intake and screening process including interview, reference checks, training and matching of volunteers as per BBBS National Standards; make recommendations for volunteers’ suitability to mentor- Develop, review, update and conduct the Pre-Match Training for volunteer mentors- Supervise placement students working with the agency; coordinate and follow up with placement students from the time of application to recruitment, training and intake - Respond to volunteer queries, follow up with potential volunteers who have not followed through after initial inquiry, provide information and direct applications to suitable BBBS Halton mentoring programs- Develop partnerships within the diverse communities to expand volunteer base and participate in appropriate community fairs and events to engage potential volunteers- Record and maintain monthly statistics - Liaise with schools, colleges, and universities, agencies serving youth, community agencies, clubs and the public to recruit volunteers and increase awareness of the effects of mentoring- Develop volunteer appreciation strategies to honour committed volunteers- Document case notes, write assessments after conducting interviews, and maintain accurate and up-to-date electronic and paper records on all volunteers utilizing approved Case Management software
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Customer Service ManagerM.I.H. Total Supplies, Inc. Jan 2010 - Jan 2014Mississauga, OnPart time position• Utilized superior communication and rapport building skills to identify sales opportunities, resulting in 20% increase in sales• Processed customer orders liaising with customers and vendors about order status; entered orders in database and scheduled order delivery• Maintained petty cash fund including reconciliation and reimbursement• Composed and typed monthly financial reports, as well as, letters and emails to new and potential vendors and clients• Marketed new products by designing product labels, flyers and advertisements• Organized and scheduled client and team meetings and, participated in meetings by making suggestions on process improvements and methods of improving customer satisfaction• Recorded minutes and typed them up sharing them with department staff
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Crisis Intervention CounsellorHalton Women'S Place May 2012 - Jan 2013• Provided professional, accurate and timely response to new referrals• Received compliments from staff for handling difficult client situations and for correctly anticipating and identifying client needs• Provided counselling and support to clients fleeing domestic violence (including sexual assault, physical/emotional/psychological abuse) and taught them skills to manage their altered financial and residential situations with empathy and sensitivity• Analyzed client needs and developed individualized goal plans• Liaised with community programs and assessing client eligibility (e.g., housing, employment, mental health) to actively provide crisis support and meet the client's needs• Processed client registration forms and maintained client information in database -
Social Service Worker StudentBereaved Families Of Ontario Oct 2011 - Feb 2012Developed a community resource database by collecting information on organizations that helped Bereaved Families provide references to clients and connect with other organizations for community outreach.Conducted the intake process of new clients by providing listening and emotional support and referrals to clients.Co-facilitated bereavement support groups for youth at specific high schools (e.g., Brampton Centennial S.S., Mississauga S.S.).Developed an 8-minute video about Bereaved Families that was presented at their annual memorial event, the Loving Memory Tree event. Assisted with fundraising campaign of a dove bird sponsorship for annual memorial event, the Loving Memory Tree event, raising more than $1000.Researched a variety of programs and services provided in the Halton and Peel community and produced an extensive community resource database using Excel.Researched and developed a comprehensive book list about loss-specific grief for the Bereaved Family library that was also used as a resource guide for other organizations.
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Telephone VolunteerDistress Centre Peel Jun 2010 - Nov 2011Peel Region• Provided telephone counselling and support to clients using crisis intervention, suicide intervention and risk assessment techniques• Referred clients to community resources for additional support• Conducted elder abuse risk assessments for senior callers including arranging support through Peel elder abuse support program provided by Distress Centre Peel and Family Services of Peel• Documented call reports and conducted follow-up/outbound calls for callers with identified risk
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Research AssistantCamh Sep 2007 - Mar 2008Toronto, On• Conducted literature searches, wrote annotated bibliographies and assisted with drafting and editing literature reviews, manuscripts and abstracts• Conducted interviews with potential subjects, collected data, inputted data into SPSS and assisted with data analysis• Appreciated by lead researcher for attention to detail, excellent proofreading and editing skills, and superior time management skills
Anam Hassan Skills
Anam Hassan Education Details
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Psychology -
Social Service Work -
Social Service Work
Frequently Asked Questions about Anam Hassan
What company does Anam Hassan work for?
Anam Hassan works for Big Brothers Big Sisters Of Halton And Hamilton
What is Anam Hassan's role at the current company?
Anam Hassan's current role is Case Manager at Big Brothers Big Sisters of Halton and Hamilton.
What schools did Anam Hassan attend?
Anam Hassan attended University Of Toronto, George Brown College, George Brown College.
What are some of Anam Hassan's interests?
Anam Hassan has interest in Children, Baking And Music.
What skills is Anam Hassan known for?
Anam Hassan has skills like Crisis Intervention, Crisis Counselling, Office Management, Proposal Writing, Research Design, Research, Editing, Program Facilitation, Group Facilitation, Social Services, Workshop Facilitation, Danger Assessment.
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Anam Hassan
Freelance Content Writer And Editor | B2B Saas | Influencer Marketing | Marketingtech | Sales | Hr | Outreach |Islāmābād, Pakistan -
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