Passionate and detail-oriented professional offering over 9 years of experience in CustomerRelationship Management with a strong work ethic, adept at communicating with client to ensure allparameters meet efficiency and quality standards. Responsible for overall performance of the team,while concurrently establishing key goals and objectives to meet and exceed client expectations. Assisting clients or internal departments with issues relatedto electronic transactions, payment discrepancies, or system usage.This position often requires familiarity with financial systems, regulatorycompliance (like PCI-DSS, NACHA rules), and attention to detail in handlingfinancial data in which I am well versed.