Anamika M Email & Phone Number

Mumbai, Mh, In

India

I am responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals.Currently also heading the recruiting & resourcing team and help drive change initiatives to develop organization capabilities.

Mumbai, Maharashtra, India

As a Client Success Manager (CSM) i was responsible for ensuring that clients achieve their desired outcomes through our company's products or services. My primary role involved onboarding clients, understanding their needs, and providing tailored solutions to maximize value. I was acting as a bridge between the client and the company, proactively addressing any issues, providing ongoing support, and ensuring satisfaction. I had to monitor client progress, provide training, and deliver insights to optimize product usage. Additionally, I also collaborated with sales and product teams to drive renewals, upsells, and overall client growth, ensuring long-term partnerships and customer retention.

Bengaluru Area, India

Job profile included resolving all issues critical to the process & liaise with exchanges and data source owners to provide accurate & high standard content to Reuters customers. I was also actively involved in simplifying a production file resulting in improving the quality & production savings. This would mean sourcing and updating capital changes, dividend payouts, outstanding shares, earning per share, in the database which would eventually flow on to the products subscribed to by the clients

Mumbai

Being a part of the new business team for unit linked products, the job profile included inspection of the various applications received for processing, online verification of the applications & updating the system with details regarding the same, raising a CRF for any applications that have been freezed by the system, scrutiny of the documents submitted for the proposal, approve cheques / dd payments based on the type of policy & create MIS reports for the days activities

Mumbai

Worked as an Accounts & Store Manager in Turbo Telecom Pvt Ltd, a franchisee of Reliance Infocomm. Job profile involved keeping track of receivables & payables, increase the sales for Reliance India Mobiles, achieve targets set out, taking care of the day to day activities within the Store such as coordinating with the companies for stocks & supplies, setting up promotional activities within the store, preparing MIS reports, keeping track of petty cash, interacting with the customers, taking attendance records, managing the security staffs and other office boys, maintaining the office facility etc.

Mumbai Area, India

Worked as a Sales Executive - with “LG Electronics” from May 2002 till Dec 2004. In January 2003, I was deputed by LG Electronics to Reliance Infocomm to enhance sales of their handsets at selected web worlds across the city. Job profile involved interacting with customers and helping them solve their queries, handle irate customers, explain the various schemes and offers to the customers, handle technical issues relating to activations of handsets and also promote the sales of LG Handsets in general. Job profile in the Reliance Web-World’s also involved achieving the sales targets for LG Handsets, Assisting Operational Executive in Reliance Web- World, operating the SAP package for generation of PIS, handling Stock Reconciliation & also Reporting to the Reliance head office for the same.