• Building and leading a roadmap for all products’ data modules• Communicating data outcomes in form of decisive insights• Owning Process Excellence by implementing ticketing and Sales CRM tools, OKRs and Client Onboarding processes. Involves third party tools and in-house development• Cross industry analysis on big datasets to identify annual, pre and post Covid-19 wave impacts of consumer behavior. Case study helping in new sales proposals and identifying industry level sales thresholds• Streamlined transactional data of operations team to a form based process; efficiency improved 3x and error rate dropped by 90%• Compiled all products data across platforms and created layered reports and dashboards on PowerBI and Google Data Studio

As a BA and product manager in a product and solutions provider, I am a part of Analytics team where we are building a product around ML and BI on tower data. After extensive data cleaning, processing, applying machine learning algorithms, manipulation and analysis, we provide decision making insights and recommendations for energy usage and assets of a customer. My role specifically includes:• Research and identify pain areas of the industry which their own data can solve.• Plan to gather right data by coordinating with customer and framing a solution towards finding useful insights• Manipulate large data sets to see through data using MS Excel and R• Identify possible insights that data can provide and iterating using machine learning algorithms• Coordinate with development and support internally to process input to meet solution's requirements.• Product designing, user role definition and content navigation with UI/UX team.• Use case reviews, marketing collaterals, competitive analysis and other product documentation.• Skills used: Analytical approach, Data Management, Reporting, Data modeling, Segmentation, Tableau Dash boarding, verbal and written communication etc.• Tools used: Tableau 8.2, MS-Excel 2010, MS-PowerPoint, RStudio

I work around with global engineering directors and product management teams to analyze the strategic flow of product development. Proactively bringing in the competitive analysis, foreseeing the risks, long and short term challenges, continuously weighing revenue figures with projected numbers and finding gaps are all the key areas I pay my attention to. I work with multiple product teams in various lines of businesses like shipping and mailing, customer information and management, location intelligence etc. Key responsibilities:• Understanding what to build (vision, scope, boundaries, who wants changes and justification for those changes)• Requirement Gathering, preparing Use cases & GAP Analysis, Market Research and prepare documents with Analysis for Pre-Sales, Business Development & Market Trends• Managing a resource capacity plan or resource forecast to help understand resource availability for projects.• Providing a link between the engineering team, product management and senior leaders throughout the development cycle by preparing reports and presentations.

Responsible for scoping the business requirements and working with the engineering team onboard in developing technical solutions. Involved in communicating with the clients and looked after all aspects of the project from business analysis to plan management, stakeholder engagement and risk management.• Managed the business requirements for clients like Penguin Books, Lonely Planet and Pearson.• Liaising with the clients throughout the workflow enhancing customer engagement.• Proactively predicting the inventory workflow and maintaining the resources working with all stakeholders.

Involved in with a software development team in maintenance of various operations based projects in functional manual testing. Responsible for reports generation, troubleshooting client’s issues, manipulate data in Microsoft Excel, validation and deployment of data online.