Business Analyst
Current- Successfully delivered 3 new features on the internal website, with 25 more features currently in progress.- Managed business requirements in Jira for over 15 projects, ensuring alignment with business goals and maintaining data accuracy.- Utilized Jira and Instagantt for effective project planning and tracking, ensuring timely delivery and resource allocation.- Designed over 25 wireframes in Figma, creating blueprints that guided development and improved user experience.- Created flow diagrams using draw.io, enhancing the clarity of processes and documentation.- Facilitated communication between business users, developers, and executives to ensure alignment on project objectives.- Collaborated with business, marketing, and tech teams to identify process improvements, boosting efficiency and satisfaction.- Developed testing scenarios and conducted User Acceptance Testing (UAT) to validate business requirements, ensuring the final product met user needs and project specifications.- Supported the creation of Business Requirements Documents (BRD), Functional Specification Documents (FSD), and Software Specification Documents (SSD) with Tech Writers, enhancing project documentation.- Communicated effectively with international users in English, ensuring seamless project coordination.