Chief Manager
Mumbai, Maharashtra, India
Role Description: My roles were: 1. to remove glitches in our value chain; 2. bridge information gap between management and clients. Same was put into practice by making data collection and presentation cleaner. Few highlights are as following:• Led a team of 4 members to collate customer reviews (over 10,000) and devised sentiment analysis• Outlined and removed bugs with the Policy Platform and resolved issues faced (payments, policy copy etc.)• Analysed monthly policy data… Show more Role Description: My roles were: 1. to remove glitches in our value chain; 2. bridge information gap between management and clients. Same was put into practice by making data collection and presentation cleaner. Few highlights are as following:• Led a team of 4 members to collate customer reviews (over 10,000) and devised sentiment analysis• Outlined and removed bugs with the Policy Platform and resolved issues faced (payments, policy copy etc.)• Analysed monthly policy data (over 100,000) using statistical models like Regressions to gain insights• Played role of product analyst for the implementation of Chatbot to cater to the retail clients Show less