Anand Deshpande Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

• Ensure that Operations comply with the regulatory and corporate governance framework in which they are expected to operate.
• Identify and implement corrective action where non-compliance is apparent.
• Investigation and resolution of escalations of key business critical /technical issues to Senior Management, and core business functions.
• Proactively formulate and oversee local procedures policies and best practices.
• Deliver and monitor training on complex and technical… Show more Ensure that Operations comply with the regulatory and corporate governance framework in which they are expected to operate.
• Deliver and monitor training on complex and technical tasks.

Dublin, Leinster, Ireland

• Reported to EEA Chief Operating Officer, responsibility for oversight of the outsourced operations in respect of the Merchant services, Fraud Management, customer care and distribution each as set out in the Master.
• Collaborated with the service providers in amending the processes to align the business with the regulatory requirements.
• Identified GAPS in the outsourcing business process with proper analysis and collaborate… Show more Reported to EEA Chief Operating Officer, responsibility for oversight of the outsourced operations in respect of the.
• Identified GAPS in the outsourcing business process with proper analysis and collaborate with the respective departments to overcome it.
• Generated monthly/ weekly reports on Customer care/ distribution/ operational compliance activities, provide analysis and report it to EEA Chief Operations Officer
• Responsible for the contact centre service provided pursuant to the MISA to deal with all inbound and outbound issues from the customers.

County Dublin, Ireland

• Retained as a Product Data Operations Specialist for the company’s client, Facebook to monitor, verify and review the product’s data integrity according to its policies.
• Manage the data for the UK and Irish Facebook market which has over a billion users worldwide on their Social Media Platform.
• Verified and reviewed product data 20% faster with attention to detail and according to the client's policies
• Used in-house SRT tool to perform data analysis.
• Present data… Show more Retained as a Product Data Operations Specialist for the company’s client, Facebook to monitor, verify and review the product’s data integrity according to its policies.
• Present data reports and day to day updates to the team in a scrum call.

Master Of Business Administration (Mba), Management Information Systems

Bachelor Of Engineering - Be, Information Technology