Analyzing and improving business processes and operations, developing both to maximize customer satisfaction and support business growth in services. Increasing productivity, Process analysis, Removing bottlenecks and delivering higher quality standards. Refining processes to deliver operational efficiency and a competitive advantage for the business, while also increasing value for customers.* ARR 650k+ U$D of revenue through multiple projects from various accounts via end-to-end management.* 50% revenue increase year on year.* Directed Project Management initiatives from conceptualization through development, implementation, and management.* Upselling customer accounts to meet the organizational goals.* Pilot to Project Conversation of 100% for the Year.* Define timelines, KPIs, deliverables, milestones, margins, and Operational management planning.Scheduling and budgeting projects to Increase the Margins and reduce operational cost overheads to Increase margins, Quarter on Quarter Increase in Margins of 10%.* Modeled Progress reports along with revenue fulfilled on a weekly and monthly basis for all stakeholders and clients.* P&L management across multiple customer accounts and Regions.* Own and manage multiple customer relationships and drive customer success for assigned accounts.* Cross-functional team interactions and stakeholder management across teams.* Negotiating better prices with the customer to meet the business needs of the organization.* Providing Inputs to the Operations team to reduce the overall cost incurred.* Providing Inputs to the Product team to improve the service provided to the customer.

* Established and executed key operational priorities with a dynamic team in a fast-paced environment to achieve critical objectives.* Directed new projects from draft to implementation and execution.* Negotiating better prices with the Vendor and providing pricing inputs to decrease the Operational Cost.* Onboarding New vendors on the platform. Have onboarded 10 New Suppliers/Vendors as compared to 2 before.* Implementing operations excellence to deliver projects at scale.* Implementing scalable processes, Developed a new supply operations model which Increased the margins from 40% trending yearly to 60-70% every year.* Crowdsourcing Projects - have crowdsourced 100+ Projects.* Onboarding and Training new Freelancers on the platform, 10% Increase Year on Year.

* Perform Quality checks on the labeled dataset.* Work on annotation tools for user qualification and quality evaluation.* Identify users with high error rates and cumulate data points for analysis and formulation of an action plan.* Work as Subject Matter Experts to manage 100+ resources across multiple projects.* Review and take initiatives in training to improve workforce performance.* Conceptualize training materials based on data and research.* Maintain vendor relationships and take initiatives to address pain points related to workforce performance

I worked in Agrim Foods as an intern, helping in the IT department and learning how the company manages it's servers and how it's employees communicate with the plethora of employees. A great learning experience, overall.

I worked in ITI limited as an intern which was my first internship and I thoroughly enjoyed working there. There I explored various departments such as R&D,Q&A,IT,TDP,SAP.The senior positioned professors out there were co-operative which indeed helped me to gain information regarding the working of the company.