Anand Kishor Email and Phone Number

• Achieving 100% guest Satisfaction through prompt & courteous service. • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct report• To originate and approve the general store & beverage requisition as per weekly / daily schedules planned.• To conduct daily briefings and ensure that sift beginning and shift end briefings are being held at the beginning and end of each shift.• Maintain proper sanitation and… Show more • Achieving 100% guest Satisfaction through prompt & courteous service. • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct report• To originate and approve the general store & beverage requisition as per weekly / daily schedules planned.• To conduct daily briefings and ensure that sift beginning and shift end briefings are being held at the beginning and end of each shift.• Maintain proper sanitation and safety in department.• Maintaining Public Relation with guest through proper handling of guest complaints.• Preparing and submitting monthly / quarterly reports to the F&B Manager.• Analyzing guest comments and feedback forms to ensure negative factors in food quality and service are removed without causing further damage.• Organizing Food Festivals and promotional activities.• Preparing Training Need Analysis Report co ordinate with F&B Manager Show less

• Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct report. • To conduct daily briefings and ensure that sift beginning and shift end briefings are being held at the beginning and end of each shift.• Preparing Training Need Analysis Report co ordinate with F&B Manager• Conducting training session for department as per SOP co-ordinate with Training Manager& H.R Manager same report to F&B Manager &… Show more • Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct report. • To conduct daily briefings and ensure that sift beginning and shift end briefings are being held at the beginning and end of each shift.• Preparing Training Need Analysis Report co ordinate with F&B Manager• Conducting training session for department as per SOP co-ordinate with Training Manager& H.R Manager same report to F&B Manager & General Manager.• Preparing and submitting monthly / quarterly reports to the F&B Manager• Maintain the quality standard for guest satisfaction Show less

1. Station Holder.2.Handling All F&B Service Operation