Anand Kumar
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Anand Kumar Email & Phone Number

Global Service Delivery Manager/Consultant - IT Infrastructure Services/IT Ops/Transition/Agile/Project Management at Tata Consultancy Services
Location: United States, United States, United States 12 work roles 3 schools
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Role
Global Service Delivery Manager/Consultant - IT Infrastructure Services/IT Ops/Transition/Agile/Project Management
Location
United States, United States, United States
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Anand Kumar is listed as Global Service Delivery Manager/Consultant - IT Infrastructure Services/IT Ops/Transition/Agile/Project Management at Tata Consultancy Services, a company with 408935 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Anand Kumar.

Anand Kumar previously worked as Global Service Delivery Manager at Tata Consultancy Services and Global Service Delivery Manager at Tata Consultancy Services. Anand Kumar holds Bachelor Of Technology - Btech, Computer Science from Gurukula Kangri Vishwavidyalaya.

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Tata Consultancy Services

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About Anand Kumar

Proficient in IT Service Delivery based on ITIL best practices, I effectively manage all facets of account operations, encompassing P&L, delivery enhancement, resource allocation, infrastructure services, and transitions. Dedicated to fostering excellence and harmonizing strategies with corporate objectives.

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Anand Kumar's current company

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Tata Consultancy Services
Tata Consultancy Services
Global Service Delivery Manager/Consultant - IT Infrastructure Services/IT Ops/Transition/Agile/Project Management
bombay, maharashtra, india
Website
Employees
408935
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12 roles

Anand Kumar work experience

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Global Service Delivery Manager

Current

Spring, Texas, United States

Global Service Delivery Manager for Infrastructure Services for a large global energy leader ranked in top 5 in Fortune 500, with focus on End User Compute, Field Services, IT Solution Center, Asset Management, IT Supply Chain, & CFS including ITSM

May 2024 - Present

Global Service Delivery Manager

San Diego Metropolitan Area

Global Service Delivery Manager for Infrastructure Services for a large US based Healthcare provider, with focus on End User Compute, Field Services, Asset Management, ITSM, SIAM, Identity & Access Management plus IT Service Desk.- Enterprise migration to ServiceNow from a legacy tool- Migration from CISCO Unity platform to Genesys PureCloud for VoiceTeams.

Apr 2022 - Apr 2024

Global Service Delivery Manager

Louisville, Kentucky, United States

Managing End to End Infrastructure Services for a US Based Healthcare Payer. Team of ~200 people across Manila, India & Uruguay, inclusive of ITSM (MIM/PM/CM), Citrix Engineering, Remote Desktop Support, Quality, WFM as well as IT Service Desk

Dec 2021 - Mar 2022

Global Service Delivery Manager

Manila, National Capital Region, Philippines

Managing End To End IT Infrastructure Support & Services. Team Size of 200+ associates across Manila, Hyderabad and Uruguay, inclusive of ITSM (MIM/PM/CM), Citrix Engineering, Remote Desktop Support, Quality, WFM as well as IT Service DeskGrew the account from being a 2.1m USD account to ~4m USD annual revenue account with excellent performance across the.

Nov 2016 - Dec 2021

Business Consultant

Gurugram, Haryana, India

Pre-sales Solution Architect for End User Compute & Service Desk towers. Acted as CoE (Center Of Excellence) for TCS-NCR Region for these towers as well.

Apr 2016 - Nov 2016

Manager

Gurugram, Haryana, India

Manager for a UK Based Media Client, managing the EUC towers - Service Desk/Desktop Support/Access Management as well as NOC Team.,Backup Account Manager for the whole Infrastruture Services Team.

Jun 2014 - Mar 2016

Transition Manager

Pune, Maharashtra, India

Transition Manager for World's Largest Logistics/Shipping Company. Transitioned 5 different Service Desk BUs from the incumbent to TCS ensuring seamless End User Experience. Team size of ~120 People

Jan 2014 - May 2014

Project Leader

Gurugram, Haryana, India

Headed the ServiceDesk/Access Management Tracks for a UK Based Airlines. It was a showcase account for TCS in the ITIS Space. Team size of 22 people

Mar 2012 - Dec 2013

Transition Lead

Gurugram, Haryana, India

Transition Lead a for a large US based Life Sciences Client. Helped the Transition Manager in getting Service Desk/Desktop Support and IAM towers transitioned over to TCS. Team Size of 50 associates.

May 2011 - Mar 2012

System Engineer

Gurugram, Haryana, India

Worked as a L1 Service Desk Analyst for a UK Based Airlines, again being a showcase account for TCS in the ITIS Space, Later promoted as an SME/Shift Lead

Oct 2009 - May 2011

Technical Support Engineer

Gurgaon, India

Dec 2007 - Sep 2009

Technical Support Analyst

Niit Smartserve

Gurgaon, India

Sep 2005 - Dec 2007
Team & coworkers

Colleagues at Tata Consultancy Services

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3 education records

Anand Kumar education

Secondary Education

Gyan Bharti Residential Complex, Bodhgaya
FAQ

Frequently asked questions about Anand Kumar

Quick answers generated from the profile data available on this page.

What company does Anand Kumar work for?

Anand Kumar works for Tata Consultancy Services.

What is Anand Kumar's role at Tata Consultancy Services?

Anand Kumar is listed as Global Service Delivery Manager/Consultant - IT Infrastructure Services/IT Ops/Transition/Agile/Project Management at Tata Consultancy Services.

Where is Anand Kumar based?

Anand Kumar is based in United States, United States, United States while working with Tata Consultancy Services.

What companies has Anand Kumar worked for?

Anand Kumar has worked for Tata Consultancy Services, Dell, and Niit Smartserve.

Who are Anand Kumar's colleagues at Tata Consultancy Services?

Anand Kumar's colleagues at Tata Consultancy Services include Saraswathi Palaghat, Yusuf Ali, Abdul Kareem, Sarath Babu, and Parth Perfecto.

How can I contact Anand Kumar?

You can use AeroLeads to view verified contact signals for Anand Kumar at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Anand Kumar attend?

Anand Kumar holds Bachelor Of Technology - Btech, Computer Science from Gurukula Kangri Vishwavidyalaya.

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