As a customer service representative - Deal directly with customers to assist them with purchases, answer their queries, and find solutions to their issues.•Weekly 800+ queries resolved••Best Quality and AHT in Work••my primary tasks are include greeting and communicating with customers in person by computer via chat or email.•Answering customer questions about the company, products, or services•Resolving customer complaints•Directing customers to the right department or supervisor •Taking orders or processing payments •Making changes to customers' accounts•Handling returns and exchanges•Addressing billing concerns•Keeping records of customer interactions•Selling products and services

As a Content Creator • Research market trends and developments relevant to campaign subject matter• Promote company offerings to reach new audiences• Develop marketing and branding presence throughout all channels• Maximize consumer engagement with marketing content• Share insights on competitor marketing content• Significant creating high-quality marketing content• Capable of managing multiple competing priorities• In-depth knowledge of Microsoft or Google Workspace• Comprehensive understanding of impactful marketing tactics• Comfortability with more than one language• Typing speed of over 80 words per minute• Improve our company's search engine optimization presence• Widen our company’s marketing reach• Use SEO best practices to drive traffic to our company’s digital channels• Monitor digital engagement metrics

Inspects the work or services created by a company to ensure they meet all requirements and standards. This involves testing tasks for quality and, in the case of works, reviewing all the works confirm that all of doing were of excellent quality.