Accountabilities & Achievements: Represented Uttarakhand & U.P including part of NCR for Product Feedback and in Product Monitoring Group Meetings Conducted New product orientation program & process parameters for DSEs & GMs Organized big events like: Mega Service Camp, Technician Relationship Program and behavioural training program for field staff Exceeded service share targets and spare parts targets Recognized for implementation of Bar-Code reader at 100% locations (majorly upcountry area) in 2007 Recognition on Loyalty Program “Good Life” to motivate the customers Planning and achieving sales, service targets through dealerships, SSPs & ARDs and hence improved volume & market share for the assigned territory Plan and implement BTL activities at up market malls as well as in upcountry markets Handling Ensuring Dealer profitability and managing the allied businesses People Management by handling a Team of 15 dealership sales / service force Product Feedback, After Sales Service Activities, Workshop Mechanization, Manpower Training, warranty management Maintain a proper inventory of parts for smooth execution of service operations Appointment of dealerships, SSPs & ARDs in parts of western U.P & Uttrakhand as per defined norms