• Created modern Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. • Worked on Service console Lightning application which contains multiple number of Lightning web components (LWC).• Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. • Involved in project technical design plan, conversions, Mapping, configuration of portions of the SFDC application.• Created and Developed workflow rules, Validation Rules, Assignment Rules for different teams.• Worked on Flows for automating the couple of email sending functionalities.• Developed and Scheduled Batch Jobs for all the teams and monitored the processes.• Worked on Salesforce1 Platform to build Mobile App by enabling Lightning Components for use in Salesforce1 mobile platform to make Lightning Application mobile. • Analyzed and fixed several existing production issues for multiple applications.• Used Copado tool for deployments to lower environments, UAT and production• Worked on front end application development using CSS3, HTML5, and JavaScript.• Retrieved some data and its functionality from Third-Party API's and displayed within the lightning component. • Developed Apex Restful web services for inbound calls to salesforce for various standard and custom objects.• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications. • Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement. • Tested functionality of different applications and provided production support.• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

• Developed multiple number of Lightning web components (LWC) regarding service case console page.• Worked on advanced JavaScript and HTML elements for developing the LWC components.• Extensively Worked on Apex classes, Apex Triggers, Batch classes and Visualforce pages.• Designed Salesforce Service Cloud console to boost productivity with the dashboard-like interface, reducing clicking & scrolling, making it easy to quickly find/update/create records.• Developed complex validation rules, formula fields according to the application requirements. Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.• Worked with various salesforce.com objects like Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects. • Worked on front end application development using CSS3, HTML5, JavaScript.• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.• Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement. • Implemented Salesforce web services like SOAP and REST API, Java, XML.• Performed administrative tasks - Creating Users, Public Groups, Queues, Permission Sets, Profiles, Roles and Sharing rules (Criteria/Owner based).• Developed Apex classes, Visual Force Controllers and Extensions based on requirements.

• Created and developed multiple number of lightning components on case console page.• Created and developed multiple LWC components for case management pages.• Experienced working in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.• Worked on web app development and developed multiple Apex classes, Apex triggers, batch classes, schedulable classes.• Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, Visual Force Sites) for business support and technical support for its channel customers. • Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.• Handling on production issues when needed, Root Cause Analysis and Break/fix developments.• Writing Apex batches, Schedule classes by implementing interfaces to process large data sets.• Implemented Email to lead, Web to lead functionalities and Data Loader to bulk load leads data into Salesforce.com from other databases and CSV files.• Used Email to Case, Web to Case features and created a community where the customers can create, update, and manage their cases.• Involved in CPQ customization in developing and designing Guardrails Validations, Upgrade/ Downgrade and Amend flows of Various Products at Quote level. • Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.• Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.

• Involved in various activities of the project, like development, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements.• I was Involved in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.• Worked on Sales Cloud and Service Cloud application development.• Designed, developed, and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.• Involved working with salesforce DX like working around packages and working around creating scratch orgs.• Used refined global search in Lightning by developing Apex classes and Controllers.• Developed Apex Classes, Controller Classes, and Apex Triggers for various functional needs in the application.• Cleaned up tons of un-useful data in our org using de-duping tools and cleansing data prior to import, created almost 90 validation rules to ensure data quality and integrity.• Implemented minor enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.

• Implemented SFDC CRM to deliver various reports in departments of Sales, Administration and Marketing.• Worked with Apex Scheduler to invoke Apex classes at regular intervals.• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.• Responsible for Data load operations using Force.com Apex Data Loader.• Worked on Salesforce CTI integration application.• Involved in workflows, process builders and deployments using change sets, GIT, ANT build. • Developed Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.• Worked with SOQL&SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. • Good experience in working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language. • I also worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules, contract templates.

• Extensively involved in all the phase of software development life cycle.• Developed application service components and configured beans using Spring IOC, created Hibernate mapping files and generated database schema.• Used Spring MVC to implement the controller web layer of the application, developed controllers, views, and used handler mapping classes in spring configuration files.• Developed RESTful API to interact client and server so the client application was deployed separately from the server application.• Involved in functional testing and bug fixing.• Implemented Web Services using SOAP protocol, WSDL and Service Oriented Architecture (SOA).• Planned, designed, developed, programmed, deployed, and tested the system.• Integrated Spring and Hibernate frameworks.