Ananda Mello Costa Email & Phone Number

West Sussex, England, United Kingdom

 Yoga classes, workshops and courses delivered in various geographical locations  PADI scuba diving courses and experiences

United Kingdom

 Proven ability to provide premium customer service, delighting premium AMEX card members with unforgettable travel and lifestyle experiences Adopting the “make membership come alive” mission during every customer interaction Researching, planning, and carrying out personalised travel and lifestyle experiences, through booking domestic and international flights, car and/or hotel travel arrangements and lifestyle events

El Nido, Palawan

 Overall responsibility for running resort and all its functions and activities, including management of resources such as electricity, water, etc. in a remote area, business permits & clearances as required by local law, purchasing & logistics, restaurant, dive & kite boarding centre, yoga & spa, plus other emergencies related to living in the jungle  Responsible for staff management, including payroll, statutory benefit contribution, staff loans, holiday allocation, hiring/firing, shift scheduling, training and disciplining  Responsible for guest relations: reservations, all pre arrival communication and arrangements, including deposits, transport, confirmation, special requests, etc. Accounting, supervising accurate bookkeeping, closing monthly accounts, NOI calculation and providing tax information to accountant as required by local law  Implementation of Property Management System (Resort Manager) and successful integration with resort operations and staff training  Improving spa facilities and training therapists to expand offering Teaching yoga daily and teaching and guiding diving as required

Hurghada 1, Red Sea Governorate, Egypt

 Diving safari weekly tasks: tanks and equipment checks, emergency oxygen and first aid kit, meeting & greeting guests, checking in guests and ensuring they have everything they need for a successful trip Day boat & safari daily tasks: completing dive risk assessments, providing dive briefings and arranging buddy pairs, collecting dive data, performing current checks, guiding dives Successful completion of PADI Divemaster course

Hurghada 1, Red Sea Governorate, Egypt

 Diving safari weekly tasks: tanks and equipment checks, emergency oxygen and first aid kit, meeting & greeting guests, checking in guests and ensuring they have everything they need for a successful trip Day boat & safari daily tasks: completing dive risk assessments, providing dive briefings and arranging buddy pairs, collecting dive data, performing current checks, guiding dives Successful completion of PADI Divemaster course

Crawley, West Sussex, United Kingdom

Ashtanga yoga teacher

Horsham, West Sussex

 Reporting to the director of manufacturing and managing a team of 3 people. Promoting and establishing better business processes in a high-tech dynamic environment Examples Priority ERP, Sharepoint, MES Procurement and installation of equipment dedicated to inspection Worked with multiple suppliers to establish product, delivery, and quality requirements

Chertsey, England

 Reported directly to the managing director and led a team of 5 people. Involved with all areas of the business, introduced effective KPIs to enable head of departments to monitor their progress towards objectives and implement timely changes Established short and mid-term quality strategy and objectives focusing on supplier assessments and monitoring, goods-in and final inspection requirements, customer complaints and satisfaction Established supplier performance review system, including quarterly review meeting with suppliers performing below the acceptable quality level. Significant improvement recorded, promoting mutually beneficial supplier relationships Managing the introduction of SharePoint as a company Intranet and document management system. Activities involving all personnel

Horsham, West Sussex

- Implementation of Manufacturing Execution System (MES) including integration with ERPPROCESS ENGINEERING TEAM LEADER (May 10 - Jun 11)- Leading a team of 5 people- Responsible for materials management- Implementing logistics processes QUALITY ENGINEER (Jun 05 - May 10)- Definition of methods for inspection and testing of product, including assessment of repeatability and reproducibility- Development of training material and sessions related to quality checks including use of specialised equipment and data collection and reporting- Coordination of Engineering, Manufacturing andR&D Teams to ensure effective transfer to production of new productsQUALITY TECHNICIAN (Jan 05 - Jun 05)

Great Yarmouth, Norfolk

- Led feasibility studies for on-site wastewater management plant during the proposal phase for customers from a wide range of industries, such as Crown Cork, Rexam, Honda, and Windsor & Newton.- Supervised the operation and maintenance of wastewater and waste to energy facilities at the Crown Cork can manufacturing site in Carlisle.

Norwich, United Kingdom

- Inspection of circuit boards and assemblies for correct insertion of small components and soldering quality- Non-destructive testing of complete assemblies

Valencia, Spain

- Synthesis of new zeolites at the Catalysts Department, including organic and inorganic synthesis. Project privately sponsored by Exxon-Mobil- Proficient use of specialised analytical instruments, such as: X­Ray Diffraction (XRD), Nuclear Magnetic Resonance (NMR), Mass Spectroscopy, Gas Chromatography (GC)

Guimarães Area, Portugal

- Final project for Bachelor Degree: Study of physical and mechanical properties of PolyVinyliDene Fluoride (PVDF)

Valencia, Spain

- Non-­destructive testing of coated metal components- Mechanical testing of coated metal components inc. corrosion, accelerated ageing, resistance to chemical and atmospheric agents

Diploma, Quality Management, Chartered Quality Professional

Activities and Societies: Quality, Management & Training (QM&T)

Diploma; Master Of Engineering, Quality Management; Chemical Processes

Activities and Societies: Escuela Tecnica Superior de Ingenieros Industriales (ETSII)

Bachelor Of Engineering, Industrial Chemistry

Activities and Societies: Escuela Universitaria de Ingenieria Tecnica Industrial (EUITI)

Anatomy For Yoga Teachers, 200H Cpd

Yoga Teacher, Yoga Teacher Training/Yoga Therapy, 200 H