Ananda Parajuli Email & Phone Number

Profile➢ Accomplished IT engineer with over 12 years of experience in IT systems and administration➢ Microsoft, Citrix, Cisco certified professional with strong command in managing Microsoft 365➢ Strong analytical thinking, and problem-solving skills with ability to engage with stakeholders➢ Highly reliable and a good team player with skills to train and supervise team members➢ Strong technical skills with ability to work with minimum supervision and adaptable to change➢ Demonstrates proactive and reactive skills, taking ownership of tasks and responsibilitiesHighlights of Skills➢ Extensive experience in managing Microsoft 365 and Azure Active Directory environment➢ Proficient in administering M365 apps – MS Teams, SharePoint Online, Exchange Online➢ Technical skills in building solutions and delivering project works using PowerApps, PowerBI, PowerAutomate, SharePoint Online and integration with other M365 apps➢ Experienced in IT service delivery using ITIL for incident, problem and change management➢ Experienced in designing workflows and service catalogues in ServiceNow, Jira ITSM tool➢ Skilled in administering and managing windows servers for Active Directory (AD), DNS, DHCP, Group Policy Objects (GPOs), Printer and File servers, SCCM➢ Proficient in managing and supporting enterprise apps – Miro, Atlassian apps, GP, Chris21, TRIM, iSeries, Adobe suite, Office 365 Apps, ServiceNow➢ Highly skilled in managing desktop environment including SOE designing and support➢ Experience in delivering project works - including providing ICT support and technical advice, reviewing business requirement document, assisting with security assessment

Listed skills include Office 365, Windows Server, System Administration, Microsoft Exchange, and 33 others.