Managing entire Jewellery business operations of 4 Large Format stores in Dubai– Lead a prime region of retail stores with different category of boutiques, with different Staff nationality, customer demand, communicating with company departments to achieve Company target and mission. Looking after Expansion, studying the market to meet company’s plan. Deal in High Value Diamonds (Fancy colours mostly in Yellow, Blue, Pink & Orange Diamonds), precious Stones Like Columbian Emerald, Myanmar Pigeon Blood Rubies, Srilankan Sapphires, Red Spinnels all Gubelin or SSEF certified stones.Achievement : Shown Exemplary growth of 22% as compared to Last Year. Monitor day to day business of retail outlets, including sales, inventory, staff, recruitments, VM and selecting right Merchandise as per market demand. Develop & strengthen market share, sales and revenue growth within the Dubai region.Giving special training on high impact Sales & HV product knowledge to the retail team. Giving training on handling high value clients & to handle irate clients.Giving special training to the retail team on GIA solitaires & the ways to educate customers on solitaires.Devoting time with designers, discuss about the latest trends and giving new ideas to designers & Merchandise team.Interact with HNIs for collating & evaluating requirements and act as key role in arranging private shows with them.Suggesting & looking after the best retail space in the luxury segment, to the group of Directors of the company. Motivating Area Sales Managers, doing morning meetings, making staff aware of the targets to be achieved.Look after customer data, ways to retain them and making plans to grow business with new set of clients.Implementing SOPS, making calendar of events with Marketing, Merchandise & VM team to increase revenues & Footfalls.Monitor top lines & plan merchandise according to expected sales, which included Inventory mgmt, pricing strategy, procurement & sourcing.

Handling sales & operations of 9 stores in QATAR –. Looking after Expansion, studying the market, hiring best candidates from industry to meet company’s plan. Deal in Fine jewelleryAchievement : Joined as an Area Sales Manager, got special increment in salary twice in a year and promoted as Retail Manager in just 10 months of joining for showing Exemplary growth of 38% as compared to Last Year. • Monitor day to day business of retail outlets, including sales, inventory, selecting right Merchandise as per market demand. • Giving special training on high impact Sales & HV product knowledge to the retail team. • Giving special training to the retail team on GIA solitaires & the ways to educate customers on solitaires.• Devoting time with designers, discuss about the latest trends and giving new ideas to designers & Merchandise team.• Suggesting & looking after the best retail space in the luxury segment, to the group of Directors of the company.• Giving every day special targets, ensure to achieve them.• Implementing SOPS, making calendar of events with Marketing, Merchandise & VM team to increase revenues & Footfalls.• Monitor top lines & plan merchandise according to expected sales, which included Inventory mgmt, pricing strategy, procurement & sourcing. • Develop market segmentation / penetration strategies pertaining to launch of new products and changing packages for accomplishing sales targets

Freelancer and High Jewelry Concierge. I worked as a High Jewelry freelancer for various jewellery companies assisting them to manage their exhibitions domestic as well as international. Giving training on 'Managing Stores & Smooth Operations of Business' to Store managers. Giving High Impact Sales training & product Knowledge on High Luxury jewels to Retail Team. Providing top level customer service for High jewelry buyers – As High Jewelry Concierge.

Accomplishments: Recipient of prestigious award for generating highest sales within first 2 months of assuming responsibility and accomplishing business growth of 45% in the very first year of joining Acknowledged by the senior management for demonstrating industriousness, entrepreneurship, diligence and perseverance within 10 months of joining the organization Bagged award for Exemplary Business in High Value Diamond Studded products Played key role in organizing impactful special trainings on High jewelry and luxury retailing for the Retail staff Organized private events with high net worth clients in various cities like Ludhiana, Chandigarh, Ahmadabad & Bangalore with estimated sales of INR 25+ Crores through generated leads Significantly enhanced operational efficiency by streamlining workflows related to billing, collections, credit card remittances aimed at minimizing buildup of outstanding dues Instrumental in setting up new Luxury Store utilizing exceptional product and operational knowledge aimed at enhancing market coverageAccountabilities:Stores Management Managing the daily sales operations and activities of the Luxury jewelry store, as well as supervising employees with their daily work requirements. Draft innovative marketing / promotional policies and implement retailing /merchandising strategies to position the organization as market leader in luxury high end jewelry retailingOperations & Administration Develop & implement effective mechanism for obtaining customer feedback to enhance service delivery and retain continued patronage. Maintain updated customer data as well as organizing meetings with HNI clientsBusiness Development Develop & implement effective mechanism for obtaining customer feedback to enhance service delivery and retain continued patronage. Maintain updated customer data as well as organizing meetings with HNI clientsTeam LeadershipEvaluate team performance and render prdctvty enhancement feedback.

ACCOMPLISHMENTS: Bagged highest achievement award 'KGK UDHYAMI AWARD' for exceptional service leading to consistent accomplishment of business & operational targets during tenure with the organization Instrumental in opening new sector in Uncut Diamond (Kundan Polki jewellery business) as well as organizing private shows for HNI clients in cities like Ludhiana, Chandigarh, Jalandhar & AgraACCOUNTABILITIES: Set up sales objectives by forecasting / developing annual regional or territorial sales quotas aligned to projected sales volume / profit for existing and new products Collaborated with the senior management team in preparing annual marketing and sales budget, implementing pricing / margin management control  Represented the organization in the Domestic & International market through various exhibition and developed sales routes for revenue growth and accomplishing category wise targets Synchronized sales volume, product mix, selling price to supply/ demand, changing trends, economic indicators and competitors Finalized selling prices to costs, competition, supply and demand. Implemented revenues forecasts, evaluated organisation’s financial performance and evaluated product weaknesses or complaints Developed rapport with existing clients and prospects to enhance business opportunities  Optimized resource utilization and streamlined processes to enhance operational efficiency/ departmental profitability Focused on evaluating job requirements for recruiting candidates followed by organizing training and induction sessions

Spearheaded entire operations of the first high end jewelry store from TATA group under brands of ZOYA by TANISHQ. Successfully organized several events, in-store and outdoor, with HNIs, resulting in strong business performance in Zoya / Tanishq. Awarded with promotion to L5 level in 2009 in recognition of superior performance. Achieved sales target of Rs. 15 crores in 10 months and overachieved target of Rs. 22 crore by posting sale of Rs. 28 crores in the very first store, Gold Souk Tanishq in Gurgaon in 2007-2008. Building brand, generate walkins. Luxury retail Marketing, Organizing indoor - outdoor events. Creating Awareness about the Brand. Apart from Marketing: Achieving sales target according category wise, giving Product training to sales team and looking after the stock and commercial compliances.

Handling entire retail store Operations, looking after stock, To look after the latest trends in the market, selecting of all the new products for the store from vendors.