Anandi Arnspiger Email & Phone Number

Rio Rancho, Nm, Us

Jacksonville, Florida, United States

1. Act as SME for all integrations between Newstar Enterprise, Newstar Sales and the BuildPro environments2. Act as SME for Newstar Enterprise and Newstar Sales platforms by providing problem solving and resolution support to platform users encountering issues3. Create protocols for upgrading the Newstar server environments and conduct those upgrades 4. Conduct complex data corrections in SQL Server Management Studio and coordinate with software vendors as needed5. Create training materials on the Newstar environments as needed6. Communicate with other IT members and other departments 7. Build systems that provide a secure, effective and efficient way for processing data while supporting the business as a whole

Denver, Colorado, United States

Works with our builders, development team, and management to build requirements and create functional specifications for changes to the software. Develops the user stories to guide the application development team on software changes. Therefore helps to shape the direction of the software and the future of Constellation Homebuilder Systems products

Seattle, Washington, United States

• Help Desk analyst that takes calls from Clients and assists in problem solving both technical and software issues• Authored FAQs and training materials for both co-workers and clients• Was asked to represent the company at our 2017, 2019 and 2020 Customer Conference• Work with development teams & senior staff to document software defects for NewStar, NewStar Sales, DSM, NSEWEB and BuildTopia,• Product Champion for the NewStar - BuildPro Integration. Documented my findings in OneNote and then shared those findings with my co-workers. Now more care team members are confident in supporting this functionality.• Successfully assisted the BuildTopia PSG team by conducting Implementation and Training of the BuildTopia Software with Clients. • Won two Customer Service Impact Awards in 2019, Most Closed Tickets (1646) and Same Day Closed (1191). This is 153 tickets more than the #2 Analyst. I genuinely believe that what builders want, are systems that create efficiency and effectiveness while providing excellent customer service to their buyers. This permits them to do what they do best, build homes while enhancing the bottom line. Our software is the backbone to that success.I enjoy building the impression that inspires our customers to be long time users of our software. It isn't just about creating something that works, it's about partnering with our customers and us partnering within to create strength and continuity on their behalf

Santa Fe, Nm

Built the Purchasing, Bidding and Construction Schedules from the ground up. Implemented and managed the software that our systems were built on which helped to automate our processes. From that we became a cohesive team. Managed the Bidding Process, trade contracts, scopes and specifications. Built quality control measures to ensure proper payment on purchase orders. Worked with Management to revamp the finishes on our homes, in order to be competitive in an already competitive market. Processed and trained co-workers on Job Starts and permitting.

Santa Fe, New Mexico, United States

Many home owners were flooded out of their homes in January 2011. Due to my construction background I stepped in and researched the cause and intervened on behalf of the homeowners. Ensured the homeowners were able to inspect the property at transition from Declarant. During the inspection we found that many of our roof vents were not flashed at construction and was the cause for many roof leaks. Authored training materials for homeowners for servicing their water heatersAuthored protocols for responding to roof leaks and created a system of repair that saved the Association thousands of dollars

Santa Fe, Nm

As the Purchasing Coordinator processed home building permits and kept purchasing systems updated as to status. Processed job starts for new homes. Implemented filing systems for tracking supplier contracts, insurance, scopes of work, and pricing. Ensures all paperwork is up to date. Processed all purchase orders and variance purchase orders. Volunteered to manage the completion of over 650 boiler vent pipes for the warranty department. As Purchasing Coordinator Reconciled Land Development books for annual Sarbanes Oxley audit. First-hand experience in processing contracts with trades, going out for bid, researching pricing, managing trade Certificates of Liability, was the go-to person on questions for billing, processed job starts, worked with plot plans and home building plans, county and state officials on permittingAs the Warranty Coordinator worked with homeowners to resolve warranty issues. Take all incoming calls, coordinate inspections and schedule contractors. Keep computer systems and calendars updated with warranty appointments. Implemented and organized a central cloud base filing system so all records could be easily found. Assisted in resolving several latent defect issues from improperly installed roofs, canales, downspouts, cisterns, decks, boiler vents and sub-standard concrete. Gained valuable construction experience and took pride in turning difficult homeowners around

Santa Fe, Nm

As the Systems Coordinator was asked by new Homebuilding Manager to go through all the operations and develop new systems to increase efficiency and effectiveness of the operation. Helped the team to implement systems in the Warranty Department that decreased an 800 work order backlog. After implementation, Warranty enjoyed an average of 10 work orders in the backlog. Was also tasked by corporate to handle VIP warranty cases and prevented legal issues from occurring. Gained valuable construction experience. Developed new payment authorization forms, which cut hours of processing monthly. Won respect of corporate and local managers.

Santa Fe, Nm

As the Land Development Coordinator developed and implemented accounting system for tracking land development contracts that include payments, retention, GRT, and contract balance. Sarbanes Oxley compliance auditors praised the system. Assisted corporate in automating the system for tracking purposes. Administered bids, prepared bid packages, maintained bid list and complied final bid tabulations. Processed all pay requests and change orders to contracts. Maintained SWPPP books and processed NDPES permits.