 18+ years of QA experience in IT Industry, preferably worked in service-based IT industry. Worked in Domains such as Telecom, Health Care, Supply Chain Management, Factory Automation, BPO, HRMS Strong delivery and technology excellence Strong understanding on business value to be delivered to client with appropriate cost/ quality Contribute to strategic and policy development & implementation of the same in the organization Allocate accountability amongst staff… Show more  18+ years of QA experience in IT Industry, preferably worked in service-based IT industry. Worked in Domains such as Telecom, Health Care, Supply Chain Management, Factory Automation, BPO, HRMS Strong delivery and technology excellence Strong understanding on business value to be delivered to client with appropriate cost/ quality Contribute to strategic and policy development & implementation of the same in the organization Allocate accountability amongst staff, manage career development of others, liaise with professional staff and other managers, advise the business on technology related issues & engage in short / medium / long term plan Apply advanced knowledge and experience to the development of new methods, programmes and procedures. Offer expertise cutting across units and make tactical decisions impacting business development and client relationship management Advise Senior Management on specialized testing issues, conduct, support and report research in one's own areas of expertise. Support in new business proposition to bid management / account management team. Extensive experience in GUI Automation Testing, Functional Testing, Integration Testing, System Testing, Regression Testing, Performance, API, UAT, ETL and Database Testing Effective defect tracking and reporting using JIRA, CLARIFY, OCTANE, QC, RQM, FOGBUGZ, BUGZILLA to improve communication and reduce delay Have good exposure to Web, Mobile & desktop application using manual, automation testing Have actively contributed in making the Technical / Functional specifications, Release Notes documentation in the pre/post-development stage of projects Onsite Experience with Globys, Inc. (USA and Dubai) for SIT and UAT Very Strong communication skills, problem solving skills, work ethics and capable of quickly learning and delivering solutions as an individual and as part of a team Show less

iFortz is founded on the principle of building & implementing great ideas that drive progress for clients through innovative solutions. We are one of the grooming and global institution in the IT world. We provide integrated solution, hardware and services for premier OEMs and system integrators. We are one of the leading technology company offering long life cycle products.Our Customers trust on us for leading edge technology, solid engineering experience, skills to deliver the most… Show more iFortz is founded on the principle of building & implementing great ideas that drive progress for clients through innovative solutions. We are one of the grooming and global institution in the IT world. We provide integrated solution, hardware and services for premier OEMs and system integrators. We are one of the leading technology company offering long life cycle products.Our Customers trust on us for leading edge technology, solid engineering experience, skills to deliver the most appropriate solution for their application – on time, cost effective & of highest quality. iFortz is committed to provide quality product & establish good relationship based on trust & integrity. Our attempt is to congregate the global standards of brilliance, by facilitating consistent, productive and competitive solution and services. Show less

• SilkTest Automation Team Automate Test Scripts  Prepares WSR (Weekly Status Report) & MSR (Monthly Status Report) for project. To be involved in the planning, monitoring, and control of the testing activities and tasks. Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools.NOV’2014 TO FEB’2015: Carecentrix (USA) – QA Lead• New Claims Model (NCM) Mentoring the team members to deliver the… Show more • SilkTest Automation Team Automate Test Scripts  Prepares WSR (Weekly Status Report) & MSR (Monthly Status Report) for project. To be involved in the planning, monitoring, and control of the testing activities and tasks. Responsible for management of all Quality Assurance functions include planning, strategy, testing execution and tools.NOV’2014 TO FEB’2015: Carecentrix (USA) – QA Lead• New Claims Model (NCM) Mentoring the team members to deliver the quality fixes To be involved in the planning, monitoring, and control of the testing activities and tasks. To estimate the testing to be done and negotiate with management to acquire the necessary resources. Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites. Conducts System Integration Testing by creating Claims in EDI (837) format. During test execution and as the project winds down, they write summary reports on test status. Working with developers to perform root-cause analysis and preliminary problem diagnosis Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested. Oversees, point of escalation for the FOGBUGZ (defect tracking) database for all testing phases (update, follow-up and escalate overdue issues). Defect Management using FOGBUGZ. Participated as QA Lead in SCAMPII.AUG’2012 TO OCT’2014: Carecentrix (USA) – QA Lead• SMS Phase-I, II, III Works with technical analysts to identify unit testing coverage and ensure any gaps are documented and addressed. Defect Management using SCARAB, JIRA. Work with Testing Coordinator to ensure testing of functional areas is complete, tracked and on-schedule. Show less

JAN’2012 TO PRESENT: Mobinil (Egypt) and DU (Dubai) (Middle East) – Test Lead• Bill Analyst and BPM- Mentoring the team members to deliver the quality fixes- Allocates tasks, communicates project status, participates in client facing meetings- Defect Management using JIRA.- Daily triage with developers and QA peers to resolve defects/issues.- Assist team members during testing of Bill Analyst per client requirements matrix- Assist for Production support issues-… Show more JAN’2012 TO PRESENT: Mobinil (Egypt) and DU (Dubai) (Middle East) – Test Lead• Bill Analyst and BPM- Mentoring the team members to deliver the quality fixes- Allocates tasks, communicates project status, participates in client facing meetings- Defect Management using JIRA.- Daily triage with developers and QA peers to resolve defects/issues.- Assist team members during testing of Bill Analyst per client requirements matrix- Assist for Production support issues- Support for deployment activities- Evaluation and analysis of all business processes including- Operations to improve performance of the billing environment- Manages daily/weekly hand off progress and communication documentsAPRIL’2011 TO DEC’2011: Telstra Australia and Vodafone NZ – UAT Coordinator/ Test Lead• Bill Analyst- Bug Triage with clients and Interact with the customer to understand the issues and track those till the closure- Technical support for Sales team- Get Involved in defect reduction activities- Co-ordinate with development team and Test Team to ensure that modules are tested up to the mark and requirements are met- Compiled test reports and analyses using local bug tracking system- Works closely with onsite managers in resolving issues and risks identified related to offshore project, in a timely manner Show less

- Responsible for a team of 7 testers- Allocation of work to team and provide estimation of testing for project- Developed Test Strategy and Test Plan documents- Works closely with onsite managers in understanding CR from client and resolving issues - Reviewing test cases with module leads and onsite managers- Daily SVN update and reports to Project Manager- Handling Configuration Management Team- Assist for Production support issues- Working as Internal Auditor… Show more - Responsible for a team of 7 testers- Allocation of work to team and provide estimation of testing for project- Developed Test Strategy and Test Plan documents- Works closely with onsite managers in understanding CR from client and resolving issues - Reviewing test cases with module leads and onsite managers- Daily SVN update and reports to Project Manager- Handling Configuration Management Team- Assist for Production support issues- Working as Internal Auditor (ISO, QMS Team)- Creation of automated regression test framework- Setup of Performance Testing Team with help of WebLoad Tool- Reported defects in QC (tracking system) when identified during the testing lifecycle. - Enhanced the quality of test case scenarios and transaction sets. - Tested web-based systems, testing multiple established software development cycles.- Maintained daily BVT test case development and daily execution.- Execution of prewritten test scripts and reporting of product anomalies/bugs/issues when found.- Security management and personnel management.- Installed beta version of the application at remote customer site Show less

- Responsible for a team of 5 testers- Mentoring the team members to deliver the quality fixes- Defect Management using TestLog- Work within a real time environment to test network issues- Analyzing Test Requirements Specifications- Client Interaction with Service Desk Team and TAM (USA)- Designing Test Cases for functional, integration and system testing - Providing technical support for NOC team - Analyzes requirements translates them into test cases -… Show more - Responsible for a team of 5 testers- Mentoring the team members to deliver the quality fixes- Defect Management using TestLog- Work within a real time environment to test network issues- Analyzing Test Requirements Specifications- Client Interaction with Service Desk Team and TAM (USA)- Designing Test Cases for functional, integration and system testing - Providing technical support for NOC team - Analyzes requirements translates them into test cases - Develops detailed test plan utilizing knowledge of the functional application- Defect Management using TestLog- Analyzing Test Requirements Specifications- Designing Test Cases for functional, integration and system testing - Support and Deployment of CRs- EXE Testing (VB) and monitoring it Show less

• Barclays Bank – Testing / Support Team- Barclays Bank fund transfer pricing system description- Designing Test Cases for functional, integration and system testing - Performed Software Tester’s duties: developed and executed Test Cases for functional, GUI and Regress verification of applications- Checked the updated data in the Database using SQL server Compiled bug reports and test analysis- Ensuring testing standards are met and conducting reviews- Preparation of… Show more • Barclays Bank – Testing / Support Team- Barclays Bank fund transfer pricing system description- Designing Test Cases for functional, integration and system testing - Performed Software Tester’s duties: developed and executed Test Cases for functional, GUI and Regress verification of applications- Checked the updated data in the Database using SQL server Compiled bug reports and test analysis- Ensuring testing standards are met and conducting reviews- Preparation of Bug Summary Report; RRD, Bowne – Testing / Support Team• CompareDocs - Participation in preparation of Test Plan- Preparation of Test Cases and Traceability Matrix- Designing Test Cases for functional, integration and system testing - Support the Deployment and Development Team- Ensuring testing standards are met and conducting reviews- Prepares testing reports, analyses and recommendations- Maintaining documents template libraries for internal project- Assisting Project Manager in demo of application to clients- Preparation of Bug Summary Report- Conduct post-implementation audits to ensure continued performance, report production defects and suggest enhancements where appropriate Show less