Accomplished IT strategist with a proven track record of driving integrated operations management and transforming IT functions into value-creation powerhouses. I have successfully partnered with stakeholders, cross-functional teams, and strategic suppliers to deliver year-over-year productivity gains. My expertise spans across Application Development, Automation, and RPA, where I have established Centers of Excellence (CoEs) and delivered impactful automation solutions for both Digital and Traditional Business, as well as AdTech and MarTech platforms.I am passionate about envisioning and implementing innovative business solutions that shape the future direction of organizations. With a strong leadership background, I have led and nurtured a diverse, multi-cultural workforce of over 100 professionals, including Application Developers, Software Engineers, Information Security experts, and IT Administrators.My career is marked by impressive achievements in setting up new IT solutions, managing offshore setups, and deploying cutting-edge technologies like AI, ML, and RPA (including MS Power Automate, UiPath, and Automation Anywhere). I have a deep understanding of visualization tools like PowerBI, Datorama, and Google Data Studio, which have enabled me to help organizations achieve operational excellence and significant cost and resource savings.As a Change Agent, I have led large-scale, multimillion-dollar Business Transformation Programs that have dramatically improved revenue, profitability, and customer experience. My experience includes establishing global offices and connecting them through unified networks, as well as leading complex enterprise-wide projects in areas such as ERP, CRM, Shared Services, E-Commerce, Digital Supply Chain, HRMS, and IT Strategy.With a customer-centric approach, I leverage Digital Transformation, Data Analytics, Cloud Migration, Hybrid Models, and Artificial Intelligence to drive success. I have also played a pivotal role in mergers and acquisitions, managing P&L for my domain, and crafting effective strategies for new product development and commercialization. My technical knowledge spans Networking, Citrix, VMware, Cloud Storage, and Contact Center Solutions. Additionally, I have led ISO 27001 certification efforts, ensuring compliance with ISMS policies.