Managed Accounts Payable application development, payables customer success team & Sub ledgerproducts automation development team.• Participate in Product planning, feature architecture review, design, and code reviews.• People Management (Hiring, Performance review, Mentoring)• Work with product managers on roadmap and delivery timeline ensuring high priority and high impactfeatures are delivered on time.• Prioritizing top customer issues and manage delivery of critical issues.o Identified & resolved problem patterns resulting in reduced customer issue inflow by 10% &productivity increase for customers by 15-20%o Provide guidance to customers on day-to-day processing leveraging shared best practices.

Managed Contract Management / Subscription Management, Cash Management & SFDC + IntacctIntegration Applications Team (Dev & QA).o Delivered features like automated bank feeds & transaction creations from bank feeds, evergreensubscriptions, automated & usage billing, enhanced integration between contracts billing and SFDC.o Had Interns develop data driven unit test and automation test generation tool, resulting in increasedproductivity by 20% for developer and automation engineer. Automation test tool generated apiautomation tests based on business data defined by the product managers/developers/automationengineers.o Participated in Product planning, feature architecture, design & code reviews.• People Management (Hiring, Performance review, Mentoring).o Grew team from 30 to 43.o Lead the hiring for other application development teams.• Worked with product managers on roadmap and delivery timeline.o Introduced agile methodologies within the org, resulting in increase of developer productivity by20% and reduction in project completion time by 25-30%• Worked with Operations on smooth delivery of features.• Prioritized customer issues and managed delivery of critical issues.o Resolved problem areas to reduce customer issue inflow by 20-25%, increasing user productivity by25+%, resulting in increased customer satisfaction.• Played the role of scrum master, to manage the features for every release.• Worked with peers on standardization of process and tools to improve the developer productivity.

Managed AI application Best Candidates producto Designed & Architected Best Candidate feature.o Managed development activities leading to the production rollout. Managed a team of 8developers & 3 QA.o Participated in Product planning, feature architecture, design & code reviews.o Co-ordination between Product Management, Data Science, Development, Release Management,and integration with Oracle HCM product.• People Management (Hiring, Performance review, Mentoring).o Grew team from 6 to 25 in 1 year. Lead the hiring for other teams to grow the org to 100+ members.• Implemented POC’s related to machine-learning uptake in applications.o Worked with product management team to build poc to showcase how machine-learning tools canbe leveraged to generate product recommendation and display the same on the UI.• Managed Operational activities.o Enabled monitoring for AIACS application & platform.o Managed Chaos Engineering testing and development.o Defined packaging & build guidelines and managed product packaging, build, automated qualitychecks until operations team was created.o Supported Hadoop platform during US time zone.o Managed scrum for the organization.o Managed Performance testing of AIACS application working with Performance team.o Worked on Capacity Planning & Forecasting for AIACS on Oracle Cloud Infrastructure.Technologies:• Hortonworks Hadoop Platform (Hbase, Spark, Kafka, Zookeeper), Kerberos, Oracle JET framework (HTML5, KnockoutJS, RequireJS), Apache Mahout, Weblogic, Jetty, Java, Jenkins, Maven, Docker, Kubernetes, JMeter

Functional Architect for Fusion CRM Application.• Mentored OAL CRM Developers on ADF Tech Stack.• Helped OAL CRM team implement custom application.o Provide guidance w.r.t CRM application and Integrations.o Worked with stakeholders on putting together project plan.• Managed & Implemented Engineered Campaign Marketing application UI.o Managed 3 developers.o Periodic updates to stake holders.o Scrum leader for the project.• Worked on building a cloud based apps development framework for OAL.o This framework enabled OAL developers to quickly build application and deploy to Oracle Cloud.Framework was based on JavaScript, Java/JavaEE, Oracle Database and WebLogic.Technologies:• Oracle Database, Oracle ADF, JavaScript, (KnockoutJS, RequireJS), Weblogic, JMeter

Functional Architect for Fusion CRM Application.o Defined Architecture for Integration and Customizations w.r.t Fusion Application.o Defined Integration on inducting Customer and Employee data from different systems in Appleinto Fusion CRM• POC’s to validate the approach that can be implemented for business requirement.o Worked with BPR team to understand requirement and documented Technical Design inaccordance with Apple’s policy. Conduct Design discussion with Business Process Re-engineering(BPR) team.• Managed & Worked with Vendors.o Perform Code Review, Performance Analysis, Testing of the code implemented by Vendors.o Conducted Daily Scrum calls and provided feedback.• Coordination with various IS&T team on development activities.Technologies:• ADF, ODI, SOA/BPEL, OSB, Oracle Database, JAVA, Java Faces, JMeter

Managed Web Services, Security and Customization development team for CDM product.o Managed a team of 5 developers (onsite & offshore development team).o Managed and built Web services for CDM team.§ Cross team collaboration to integrate other modules with CDM using Web Services or directJava code.§ Implemented security features on CDM objects and Web services.§ Participated in integration design using SOA (BPEL) framework, developed by other teams.§ POC for CRM teams on any issues related to Security and Web Services.§ Developed Technical Design documents and Technical Uptake documents for Web Services,Security and other CDM features.o Worked with product management team on new feature requirements.o Designed and developed Contact Module & Party Usage Moduleo Managed customer escalations and resolved. consumer (internal development team) integrationissues.• Development POC for early adopters.o Interacted with customers to understand their business process & provided guidance on integration& security.o Worked with Oracle development teams on customer requirements.o Co-ordinated customer issues with support team and other development teams.• Member of the Fusion CRM architecture group to define and resolve standards related to Entity Objectdefinitions and usage, Web Services definitions.Technologies:• ADF, Java/J2EE, Web Services (ADF SDO), Security (JPS, RBAC, OWSM), XML / XSD, SOA / BPEL, Oracle database

Designed & developed web services for integration between PeopleSoft CDM and Oracle CDM in Oracle R12e-Business application.o Managed the integration team. This integration was developed using BPEL technology, WebServices, JMS, PL/SQL (for eventing).o Cross team coordination between PeopleSoft and Oracle application group developers.• Managed Telco & Energy / Utilities module.o Designed & developed Energy / Utilities & Telco verticals. Developed vertical specific features forcase management and order capture module.o Created Utilities like Label Change Utility that allowed administrator to control the behavior of thepage. Dynamic Grid to define how the data is populated in the grid.• Designed and developed 360-degree module for horizontal as well as vertical products.o Developed Customer, Employee, Partner, Financials, Helpdesk 360 degree feature.o Complete Meta data driven and integrated with CRM, Financials and HCM products.o This is the product that I invented in Vantive and re-wrote in PeopleSoft.o One of most sought-after features in PeopleSoft CRM, as it provided complete view of the customer/ employee.• Worked with product strategy team on defining new feature requirements.• Wrote Functional Design Documents / Technical Design Documents / Technical Uptake Documents.• Managed customer escalations and resolved consumer (internal development team) integration issues.• Worked with early adopter customers.Technologies:• PeopleSoft, Java/JMS, Web Services, SOA / BPEL, Databases (Oracle /SQL Server / Sybase / DB2), Perl

Design and developed Industry solution products, CRM for Communications (Telco 1 & 2 on Vantive, J2EEframework – MVC Model). Developed Workflow engine, User Management, Product Management, OrderManagement module.• Implemented Vantive CRM (Sales, Field Service, Help Desk & Support) application at customer sites.o Integrated Vantive applications with applications like PeopleSoft, HP Openview, Vitria Middleware,Email applications and others.o Carried out Gap Analysis, Customizations, Integration, Upgrades, Web-Enablement and Vantive onthe-go implementations as per customer requirements.

TBMS (Trade Bills Management System) is used for Trade Bills Discounting, Re-categorization, Liquidation,and for reconciliation between TRADE and Accounting system database on COSMOS.o Designed & Developed reports in SQL Report Writer and instantiation using SQLForms. Included MIS& RBI reporting. Built in accordance with the CITICORP security standards.• SUPER DATABASE (SDB) is an Information System for Management and Decision Support for the FinancialControl Unit (FCU) of GLOBAL FINANCE CITIBANK.Designed and Developed modules for Master Maintenance, Data Entry, Upload & Download,Reports. Data from Assets, Revenues & Expenses used for decision support.o Designed conversion of SDB application from C & Btrieve to Oracle database-based application using SQL Forms & Pro*C.LIBRARY MANAGEMENT SYSTEMS (LMS) used for tracking books and magazines bought by CITI Mumbai.o Designed and Developed Books Registration, Magazine Registration, Issuance, Tracking, Returns.