Anand Rangarao Email & Phone Number

Chennai, Tamil Nadu, India

* Effectively manage UK pension schemes, including Defined Contribution and Defined Benefit plans, ensuring strict adherence to legal and compliance standards. * Lead system-driven initiatives that automate administrative processes, significantly enhancing operational efficiency. * Act as the primary liaison for stakeholders, resolving complex queries while ensuring regulatory compliance. * Foster robust relationships with internal and external partners, delivering exceptional customer service and consistently meeting SLAs. * Prepare comprehensive MIS reports and collaborate with transition teams to implement new processes, achieving a 30% improvement in processing speed and maintaining SLA rates above 98%.

Chennai, Tamil Nadu, India

* Manage pension scheme processes, ensuring data compliance and confidentiality while overseeing payments, claims, and pensioner queries for service excellence.* Collaborate with the transition team to implement new processes and update SOPs. Support email and client call management, including Third-Party Administrator (TPA) activities.

Chennai Area, India

Processed UK pension payments, effectively managed client queries, and ensured high-quality standards in overseas pension administration. Consistently achieved 100% productivity and quality targets, demonstrating strong attention to detail and service excellence.

Chennai, Tamil Nadu, India

Provided email and chat support for a leading textbook/eBook publisher, handling queries from students and educators.

Bachelor Of Technology - Btech, Information Technology

High School Diploma, Electrical And Electronics Engineering

Education record