Anand Abhyankar Email and Phone Number

• Studied storage infrastructure and fixed flaws in it• Set up Microsoft Server 2019 clusters with fail over nodes to give redundancy to server environment• Storage used SAN and NAS, Dell Unity 300 and Synology NAS• Set up Microsoft Server 2019 Replication servers• Setup backup strategy on Veeam and Synology NAS• Created SITE to SITE VPN using Meraki, Palo Alto and Sophos• Created OPENVPN for user access• Day to Day management of Active Directory, Print server, Office 365, Azure directory, Team users• Created Group policy objects in Active directory for user groups and pushing software updates• Created images for Windows 11 for laptops with specific software needed• Created unattended answer file so that image deployed with zero touch as well it joined active directory domain with given name for endpoint system• Created Microsoft VDI server so that it can be used to connect different end devices to run Windows 11 desktop which reduces time because it is virtual and you can spin many desktops without spending too much time also it is easy to manage for patching and updating virus software• Used Dell tablets, Windows surface and Chrome books as thin clients• Created VM specific server images to reduce set up time• Wrote scripts to back up SQL databases.• Created trust relationships between different domains and created user groups to get inter domain access• Set up SIEM across 8 different location to monitor internet traffic• Set up firewalls at each location to safeguard network from malware, virus and cyber attacks• Firewalls used Cisco Meraki, Fortigate and Palo Alto•

• Worked in the Data Center• Created images for Server 2012 and Server 2016• Created images specific for VMs such as web servers, SQL server which helped in reducing time required for configuration from scratch and applying windows updates• Day to management of Active directory in different domains and setting up users as per location and specific roles• Created group policy objects to provide better service for users and security for accessing file shares• Network upgrades from old switches and routers to Cisco switches and routers• Changed underlying topology to make it scalable• Worked mainly on Hyper V environment managed about 300 VMs• Designed and installed VPN using Fortinet appliances for customers as well as for internal users• Created silent install with preconfigured rules to care off different needs of customers• Installed, repaired, and updated network cables for maximum speed and performance• Installed and integrated new hardware and software systems into the existing infrastructure• Configured WAN, LAN and related equipment to achieve the desired size and performance for each network• Tracked patches, releases, viruses• Looked for potential problems on industry websites to proactively handle network management requirements• Created Windows 10 & 11 images for endpoints with specific software pre-installed and made hardware agnostics and created USB flash drive preconfigured with it• Added script to pick up drivers as per model of laptops

• Supported 4000+ internal/external users requiring assistance with operating systems and software packages, including many internal/proprietary systems and applications• Used Remedy and Track-IT tracking systems to log, track and manage Incidents and Service Requests • Acted as subject matter expert for tier 1 and 2 issue assignment related to engineering software 50 plus programs• Install new hardware or software systems or components, ensuring integration with existing network systems• Utilized experience and training to troubleshoot software and hardware problems via email and telephone, utilizing remote support tools such as LogMeIn, VNC, RDP• Identify the causes of networking problems, using diagnostic testing software and equipment• Perform routine maintenance or standard repairs to networking components or equipment• Test computer software or hardware, using standard diagnostic testing equipment and procedures• Create Applications or packages to deploy software on end user workstations or laptops, used SCCM, KBOX and Prism for this purpose• Specialized in creating engineering silent packages, created about 50 plus packages for various software, also proficient in creating packages for drafting division for standard programs such as AutoDesk and Bentley• Used Citrix to publish various applications so end users can use them as needed• Provided Surface tablets for field engineers working at different job sites• Worked with virtualization platforms such as HyperV, VMWARE• Worked on connecting remote sites using Cisco Routers and internal networking devices using Cisco, HP switches• Deployed Server OS 2012, 2016 on Dell and HP servers• Management of active directory on different domains and creating group policy objects as per user groups for pushing software updates and connecting specific printers depending on user location