Manage global team of business analysts, development and QA, to maintain Apttus and FPX Configuration/Price/Quote (CPQ) systems and support the Quote to Cash process&tools that generate over $2b annually I've completed over 12 Quote to Cash full lifecycle implementations, including CPQ/CRM/ERP/Order Management tools that helped organizations designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to lifeWhile managing the successful delivery of solution enhancements, upgrades and the implementation of new tools as required to meet the needs of stakeholders, I’ve also focused on streamlining processes and recommending frameworks for new product introductions faster and with greater efficiency through collaborations with sales, operations, marketing, legal, product and other adjacent teamsPerform hands-on solution design, solution architectures, architecture roadmaps, prototyping, proof-of-concepts, and development tasks as required in support of current and new projects. This has included integrating over 10k products to Moody’s systems, including Salesforce CRM/Order Mgmt, Apttus CPQ/CLM/Order Mgmt, fulfillment, reporting, PeopleSoft Financials, SAP and Vertex. I also support internal audit controls and SOX initiatives

Responsible for the Program Management of Quote to Cash strategic initiatives for Moody’s Analytics and all acquisitions brought into organization.Drive progress, maintain and escalate issues, and deliver status updates to impacted executives and relevant stakeholders for key strategic initiatives.Develop and maintain problem solving and project management methodologies executed by the Quote to Cash Strategy and Operations TeamDevelop and maintain SOX and other related compliance program for Quote to Cash Strategy and Operations team, ensuring the proper suite of controls is place and ensuring execution is performed timely and accurately

As first phase of CPQ, CRM and ERP implementation is in place, focus is now on implementing over 3500 products with various pricing schemes to support software, maintenance, subscription and services onto platform.Design business process and work with IT to develop necessary capabilities needed in Quote to Cash systems for initiatives required to make business operations more efficient, meet new regulatory requirements. Develop product & service transactional tax processes with collaboration of tax team Prepare and deliver Sales and Use Tax (SUT) and/or Value Added Tax (VAT) technology solutions through implementation of Vertex, in collaboration with accounting and tax teams to service to multi-national companies in relation to their global indirect tax technology needs.Address changes to Go To Market strategy as a result of newly formed entity and integrate acquired companies into core processes

As a result of merger of several business units, a new entity of Moody’s Analytics was formed. This led to vendor selection process for new CRM, CPQ and ERP tools to have one platform for this new business.Collaborate with a variable group of Product Owners, Business Systems Analysts and business stakeholders on requirements, business value scoring and success metrics for transition to Salesforce and CPQ tool, FPXDrive the requirements gathering process such that the end product accurately reflects business needs which includes: risk/impact analysis, “as is” and “to be” process documentation, success metric identification, functional requirements (including acceptance criteria), all agnostic of a specific technical solution.Responsible for reviewing technical solutions for compliance to business process and objectives as well as coordinating the end to end UAT cycle

Serve as lead BA on Moody’s newly launched Oracle Peoplesoft CRM platform with focus on driving adoption through programs based on usage analytics, focus groups and other user feedback.Measure user sentiment via surveying, focus groups and ride-alongsCoordinate and execute the migration and validation of account, contact and transactional data from legacy system onto new CRM toolCoordinate support, maintenance and enhancements of CRM, including support of integrations to fulfillment tools and Oracle PeopleSoft FinancialsAssist with all phases of SDLC with emphasis on requirements, UAT and Change Management

Delivered robust reporting tools to customers in the K-12 education space to help school districts assess foundational skills in math and ELA through national and state standardsTranslated product strategy into detailed requirements for prototype construction and final product development by engineering teams.Author user stories, acceptance criteria, product, and software requirements documentation. Our goal was to build the data platform roadmap considering needs of multiple audiences including learners of all ages, customer administrators, program sponsors, and internal stakeholdersEngage clients, many who are educational leaders representing their school districts to align on clear, actionable product strategy and priorities to deliver optimal results. Conduct research and gather robust data to general KPIs to make data-driven decisions behind product and feature development.Prioritize new features & improvements to our tools based on client’s needs, input from key internal partners, and existing technical capabilities. Ensure the data we provide to partners is secure, protects user privacy, and adheres to company policies

Responsible for the success of relationships with strategic distribution and marketing partners. Our goal was to build scalable partnership programs that reduce implementation costs and enhance their experience on our platformFunction as the central hub in the holistic partner growth strategy, using data insights, broader market trends and internal perspective to drive success in partnership and aligning to internal business priorities/key objectivesServe as the internal source of knowledge for all things to do with partner set. And be the first point of contact for external partners, and the voice representing TMP interestsRigorously analyze partner performance, provide key requirements to technical teams to establish partner tracking mechanisms and regularly ideate/update long-term plans for each owned partnershipDeliver key presentations to senior leadership both within TMP and to external partners

Startup venture dedicated to providing consulting and thought leadership to traditional brick & mortar businesses to help transform their business functions and implement their digital strategy and accomplish their ambitions in the areas of emerging technologiesLead, manage, retain and develop a strong, talented and diverse Incubation team dedicated to nurturing start-up ventures by providing back office services, fundraising, business plan refinement, marketing strategies, legal services and introductions to strategic board member partners Manage and be held accountable for the technical execution of the organization’s incubation annual, multi-million dollar goal