Sales Focus• Evaluate opportunities to maximize business growth within the assigned territory.• Set and monitor clear objectives to achieve the agreed Sales Targets for the assigned territory.• Proactively establish, develop and maintain strong client relationships through regular contact and through providing timely, value-added information, advice and recommendations taking into account the latest developments in the markets, the economy, and the investment industry.• Well-developed investment, retirement and tax planning skills, sufficient to meet the needs of the affluent clients and to compete for the business within the current market.• Plan & direct sales team to Interview clients to determine their current income, expenses, insurance coverage, tax status, risk tolerance, and other information needed to develop an insurance plan to propose suitable life insurance and retirement solutions.• Organizes schedules and distributes work among assigned personnel and ensures proper branch staff is trained to meet customer service needs as well as sales objectives.• Analyzing clients risk appetite to advise them on their life protection and pension needs.• Monitor financial market trends to ensure that insurance plans are effective, and take corrective actions as per the need of the sales team and clients.Training & Compliance Focus• Ensure proper training on products and regulations to Sales Force.• Ensure compliance and operational risk controls are in accordance with the Regulatory standards, Audits and Business Quality of the branch.• Analyze and mitigate all risks for various issues for branch operation and manage all resources and coordinate with staff to provide support to branch operation.• Manage operating costs and revenue of the branch.

• Establish strong business relationships with external businesses such as real estate firms for the purpose of identifying suitable clients for residential mortgage financing.• Enhancing relationship with the clients through advisory services, aggressive follow-ups, quality property updates & property festival seminars.• Responsible for interviewing clients and submitting mortgage applications with recommendations for approval while actively promoting HSBC Home Loan Insurance products.• Build client loyalty by providing an exceptional client experience through delivering trusted advice resulting in consolidation of assets and earn referrals from your clients and friends.• Monitor overall results, reviewing progress against planned activities and targets and maintain overall responsibility for portfolio management including credit management.

• Develop new markets and customers within the assigned territory to enhance credit card sales volumes.• Expended sales to include mass- market accounts and achieved assigned sales targets.• Provide customer service and ensure timely response to customer requests or complaint.