Ananiya H. Email & Phone Number

Reston, Virginia, United States

• Resolving user access issues and managing user accounts, security, and documentation• Updating and maintaining Hardware and Software inventory details.• Providing Remote analysis, identification, and resolution of difficult support and computer problems for end users.• Account Management (Active Directory), File Server Access Management.• Assist with onboarding and offboarding.• Serve as a first line of defense for technical issues.• Intune device… Show more • Resolving user access issues and managing user accounts, security, and documentation• Updating and maintaining Hardware and Software inventory details.• Providing Remote analysis, identification, and resolution of difficult support and computer problems for end users.• Account Management (Active Directory), File Server Access Management.• Assist with onboarding and offboarding.• Serve as a first line of defense for technical issues.• Intune device management and application deployment Show less

Manassas, Virginia, United States

• Imaged and reconditioned more than 200 machines.• Experienced working with networked and local printers and other hardware peripherals. • Installed and configured more than 300 machines in a Windows environment. • Repaired and replaced more than 100 machines with damaged LCDs, digitizers, keyboards, and touchpads.• Sanitized storage media with the One Pass Zeros data sanitizing standard. • Provided desk-side support along with networking devices, cabling, and… Show more • Imaged and reconditioned more than 200 machines.• Experienced working with networked and local printers and other hardware peripherals. • Installed and configured more than 300 machines in a Windows environment. • Repaired and replaced more than 100 machines with damaged LCDs, digitizers, keyboards, and touchpads.• Sanitized storage media with the One Pass Zeros data sanitizing standard. • Provided desk-side support along with networking devices, cabling, and associated troubleshootingSkills: Hardware · Help Desk Support · Computer Hardware Troubleshooting · Imaging Show less

Loudoun County, Virginia, United States

Support Mentee with exploring careers, setting goals, developing contacts, and identifying resources.

Sterling, Virginia, United States

Coordinate logistics for outgoing international shipments, Process paperwork and ensure proper documentation, including transit and custom documentation exist, is correct, assure proper handling and delivery of cargo and comply with all international export/transportation regulations.

Ambo, Ethiopia

Monitoring production operations from the purchase of raw materials to quality assurance and distribution. Created and implemented marketing and promotion plans to increase sales of laundry and dish soap products. Built relationships with regional wholesales to expand product distribution.

Adama, Ethiopia

Testing electric cables to assure they met thresholds of acceptability. I improved organizational efficiency by providing valuable feedback and create an effective and efficient testing protocol to be used across all product lines.

Bachelor'S Degree, Information Technology

Certificate, Network Administration, Cum Laude

Information Systems Technology - Aas, Cloud Computing, Cum Laude

Associate Of Science - As, Information Technology, Cum Laude

Bachelor Of Science - Bsc., Materials Science And Engineering