Senior Sales Associate
Current-Engaged with customers in a friendly and professional manner, helped them finding products, answered their questions, and ensured a positive shopping experience.-Managed customer complaints and returns with patience and efficiency, resolved issues to the customer's satisfaction while adhering to store policies.-Gaining and demonstrating extensive knowledge of the products sold, being able to explain features and benefits to customers, and making recommendations based on customer needs.-Identifying opportunities to suggest additional products or services that complement the customer's purchase, thereby increasing sales and enhancing the customer experience.-Assisted with stock replenishment, conducting inventory counts, and ensured that products are displayed correctly and are easy for customers to find.-Efficiently operated the cash register by handling transactions accurately, processing payments, and balancing the till at the end of shifts.