• Currently working in a team of 19 members to support the Rotary International Enterprise Users.• Support HO and International offices for any network issues.• Ensuring the 24 X 7 connectivity of head office with off-site locations through MPLS• Support network devices Nexus 5k’s, 2960 Switch, 3750 Switch• Server Creation\Deletion from Virtual Environment (VMware).• Monitoring the Data Center, which includes Switches, Routers.• Handling Telecom Assignment using Cisco Call Manager and troubleshoot any issues related to it.• Responsible for configuring Cisco Call Manager calls reports for user with ISI Infortel Call reporting tool.• Responsible for Cisco Meraki Switches• Responsible for handling escalations of the Level-2 team.• Timely Involvement of Resources and\or the Vendor for the issues in the Enterprise environment.• Responsible for setting up Solar winds NPM alerts and support any issues related to it.• Working on ASA (5505/5510) and Palo Alto 3020 ,220 Firewalls.• Implementing security policies using ACL, Firewall, IPSEC, SSL, VPN, IPS/IDS, AAA(TACACS+ & RADIUS)• Dealt with monitoring tools like network packet capture tools like Solar Winds NPM, Net flow Analyzer.• Network Redesign for branches Locations• Changing both the voice and data environment• Troubleshooting of complex LAN/WAN infrastructure, including routing protocols EIGRP, OSPF & BGP• Worked on troubleshooting of complex LAN/WAN infrastructure• Upgrading and backups of Cisco router configuration files

• AD Administration: Enterprise wide DC management, creating, updating, deleting user accounts• SCCM Administration: to package and deploy enterprise wide softwares, patch management for latest Windows patches. • BMC Footprints administration: Managing the Footprints schema, creating templates, User management• Websense Administration: Setting network security policies for Endpoint• Team site administration: Creating and managing Team sites, maintaining the directory structure• Trend Micro Administration: managing Enterprise wide security for endpoint and servers.• Asset management: Maintaining Enterprise wide Inventory of all IT hardware, procurement of new IT Hardware, planning, decommissioning.• Printer Management: managing print servers, configuring network printers• Apple product support (limited): Mac and iPad support, configuring and patch management• Vendor Management: dealing with vendors for network and endpoint hardware procurement• Complete Endpoint management• Exchange Administration• Handled project for migrating mailbox from an Exchange environment on premises to Office 365 on a cloud• Handled entire endpoint hardware refreshes• Handle escalation desk• Knowledge of VMware,

• Provided support for a highly randomized environment of 700 computers.• Configuration of Video conference and connective.• Configuration of license server. (Designing software’s)• Configuration of blackberry and enterprise activation• LANDesk server maintaining.• Database server • Symantec Antivirus Server and issues • Configuring and troubleshooting networked printers on windows clients.• Domain related issue and account creation • Installation & configuration of VMware Server, Workstation application• Configured and Maintain WDS server for Deploy Image on Client Systems • Configured and maintain Print Server.• Install software, patches, updates and service packs etc.• DRUVA server maintains for weekly Backup Purpose.• Creation users in AD and maintain Groups in AD • Handel WDS server for image capturing • Handel server 2003 ( AD)

• Provided support for a highly randomized environment of 700 computers.• Configuration of Video conference and connective.• Configuration of license server. (Designing software’s)• Configuration of blackberry and enterprise activation• LANDesk server maintaining.• Handel WDS server for image capturing • Handel server 2003 ( AD)• Database server • Symantec Antivirus Server and issues • Configuring and troubleshooting networked printers on windows clients.• Domain related issue and account creation • Installation & configuration of VMware Server, Workstation application• Configured and Maintain WDS server for Deploy Image on Client Systems • Configured and maintain Print Server.• Install software, patches, updates and service packs etc.• DRUVA server maintains for weekly Backup Purpose.• Creation users in AD and maintain Groups in AD