Anant S Email & Phone Number

Navi Mumbai, Maharashtra, India

India

Promoted as Thyrocare/Retailio Pan India Business Development ManagerBusiness Development & Sales: Led and executed B2B sales strategies for diagnostics and pathology lab tests, driving significant revenue growth from 57K to 9 Lakh per month.Team Leadership & Management: Recruited, trained, and managed a team of 23, implementing SOPs and fostering a high-performance culture.Marketing & Branding: Developed and executed innovative marketing campaigns, including the creation of marketing collaterals and the Thyrocare Day festival, to enhance brand awareness and drive customer engagement.Operational Efficiency: Streamlined processes, such as the payment process for retailers, to optimize efficiency and reduce costs.Data Analytics: Utilized data analysis tools like Cohorts, Tableau, and Power BI to track performance, identify trends, and inform strategic decisions.Market Expansion: Successfully expanded operations into 8 new territories, including Delhi/NCR, Pune, Kolkata, Lucknow, Surat, Ahmedabad, and Bhubaneshwar.

Navi Mumbai, Maharashtra, India

Key Responsibilities:Develop and execute marketing strategies to drive loyalty program engagement among pan-India retailers and chemists.Increase market share by enhancing program engagement and boosting medicine distributor purchases.Conduct regular market surveys to optimize program effectiveness.Lead and manage a team of 8 to ensure successful program implementation.Monitor program performance and profitability, focusing on onboarding, re-onboarding, and order value.Leverage data analytics tools (Cohorts, Tableau, Power BI) to generate actionable insights.Achievements:Developed a dedicated CRM for the program.Launched a customer engagement app.Designed and implemented impactful marketing banners to drive sales and increase wallet share.Expanded program operations into 3 new territories (Davangere, Bengaluru, Gurugram).Reduced customer attrition and increased customer retention.

Mumbai Area, India

• Program Strategy and Implementation: Developed and executed robust patient support and assistance programs, including financial assistance, co-pay assistance, and medication adherence initiatives. Collaborated with cross-functional teams to ensure seamless program delivery.• Patient Support and Engagement: Provided timely and empathetic support to patients, addressing their queries and resolving issues efficiently. Implemented patient education and awareness programs to empower patients to manage their health conditions effectively.• Project Management and Client Relations: Managed multiple projects for leading pharmaceutical companies (Jansen, Sanofi, Zydus, GSK). Ensured adherence to HIPAA and compliance standards through regular internal audits.• Team Leadership and Operations: Led a team of 4 team leads and 86 dieticians. Coordinated field visits, health camps, and diet counseling sessions.• Patient Support and Clinical Expertise: Provided support to patients with rare diseases (Gaucher, Pompe), metabolic diseases, and other chronic conditions. Reported adverse drug reactions (ADRs) and ensured patient adherence to treatment plans.• Increased prescription rates and improved patient adherence through strategic field visits, health camps, and diet counseling. • Ensured compliance with HIPAA regulations and internal audit standards. • Successfully managed special projects for rare and metabolic diseases, pediatric, and gynecological patients. • Contributed to sales growth and revenue by driving patient adherence and fostering strong relationships with healthcare providers.Achievements:• Decreased attrition rate among dieticians.• Increased project scope and team size due to process improvements

Navi Mumbai, Maharashtra, India

Led a high-performing team of 22 Quality Analysts to ensure adherence to stringent quality standards in Revenue Cycle Management (RCM) processes.Key Responsibilities:• Team Management: o Recruited, trained, and mentored a skilled team of Quality Analysts.o Implemented effective performance management systems to optimize team productivity.o Fostered a positive and collaborative work environment.• Quality Assurance: o Developed and executed comprehensive quality assurance plans to mitigate risks and ensure operational excellence.o Conducted regular audits and reviews to identify process gaps and implement corrective actions.o Monitored key performance indicators (KPIs) to measure quality and efficiency.• Process Improvement: o Collaborated with cross-functional teams to identify opportunities for process optimization.o Implemented innovative solutions to streamline workflows and enhance operational efficiency.o Leveraged data analytics to drive data-driven decision-making.• Client Relationship Management: o Engaged with clients to understand their specific quality requirements and expectations.o Proactively addressed client concerns and provided timely solutions.o Built strong relationships with clients to ensure long-term partnerships.• Championed Lean Six Sigma principles to optimize revenue cycle management processes, resulting in significant cost savings and improved client satisfaction. • Applying Six Sigma methods likes Root Cause Analyses, Pareto Analyses, etc. to formulate the CAPA (Corrective Action & Preventive Action) for process improvementsAchievements:• Successfully implemented a new quality management system, resulting in a significant reduction in error rates and improved client satisfaction.• Led multiple process improvement initiatives, leading to increased productivity and cost savings.• Achieved and maintained high levels of quality performance, exceeding client expectations.

Navi Mumbai, Maharashtra, India

● Rigorous Quality Audits: Conducted thorough audits of medical claims, coding, and billing processes to ensure adherence to industry standards and client-specific requirements.● Data Analysis and Reporting: Analyzed performance metrics and identified trends to inform process improvements and risk mitigation strategies.● Root Cause Analysis: Investigated quality issues, determined root causes, and implemented corrective actions to prevent recurrence.● Training and Development: Provided training and coaching to team members on quality standards, best practices, and compliance guidelines.● Compliance Monitoring: Ensured compliance with HIPAA, ICD-10, and other relevant regulations to safeguard patient information and minimize legal risks.● By implementing robust quality control measures, I contributed to improving first-pass claim acceptance rates, reducing denials, and accelerating payment cycles.● #RevenueCycleManagement #QualityAssurance #Healthcare #MedicalBilling #MedicalCoding #HIPAA

Navi Mumbai, Maharashtra, India

● Managed and resolved complex insurance claims and denials● Ensured timely and accurate billing and collections● Conducted regular follow-ups with insurance payers and patients● Analyzed patient accounts to identify and resolve discrepancies● Maintained strong knowledge of healthcare regulations and coding guidelines● Collaborated with cross-functional teams to improve revenue cycle efficiency

Master Of Business Administration - Mba, Marketing, A

Green Belt, Six Sigma

Bachelor Of Commerce - Bcom, Business/Commerce, General

Education record