Ananth Kumar Email & Phone Number

Responsibilities:• Involved in full Recruitment life cycle which includes sourcing, screening and placing personnel in quick turnaround time in contract C2C.• Internet Based Recruiting using Dice, Monster, Hot jobs, Computer jobs and Career Builder.• Understanding the clients requirements, coordinating for short listing and screening including preliminary interview of the candidates.• Sourcing the profile from social sites like linked in, Google Groups.• Negotiating there… Show more Responsibilities:• Involved in full Recruitment life cycle which includes sourcing, screening and placing personnel in quick turnaround time in contract C2C.• Internet Based Recruiting using Dice, Monster, Hot jobs, Computer jobs and Career Builder.• Understanding the clients requirements, coordinating for short listing and screening including preliminary interview of the candidates.• Sourcing the profile from social sites like linked in, Google Groups.• Negotiating there rates, conducting the interviews and placing the available resources in various technologies along with Obtaining purchase orders from the client., exchanging contracts, company information for billing purposes. • Sourcing excellent resumes within the turnaround time.• Monitoring and follow-up till final selection.• Maintaining resume database, updating and managing interviews schedules in Job diva. • Responsible for getting PO and Master agreements signed by vendors/ Clients.• Enhancing company’s database to be used by all recruiters for sourcing purposes.• Responsible to understand and analyze the requirements in different domain categories.• Extensively marketed candidates who are on bench by posting their resumes on job boards, through personal network, and vendors list.• Extensive search on Internet sites for job postings.• Maintain accurate applicant tracking files for all the candidates considered for a specific position. General administrative responsibilities as needed.• Maintaining consultant database individually depending on the technologies.• Coordinating with the consultants regarding telephonic Interviews, in person Interviews with the clients. Show less

Visakhapatnam

• Customer Service Representatives (CSRs) play critical roles in shaping the customer experience. CSRs are increasingly expected to drive not just service and satisfaction, but revenue opportunities through customer interactions, as well as handle interactions across multiple channels – email, web chat or phone. CSRs need the right information at the right time, every time, to handle interactions quickly and effectively. CSRs must be empowered with the tools necessary to efficiently and… Show more • Customer Service Representatives (CSRs) play critical roles in shaping the customer experience. CSRs are increasingly expected to drive not just service and satisfaction, but revenue opportunities through customer interactions, as well as handle interactions across multiple channels – email, web chat or phone. CSRs need the right information at the right time, every time, to handle interactions quickly and effectively. CSRs must be empowered with the tools necessary to efficiently and effectively handle every interaction the right way, in a personalized manner.• Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. • BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.• BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called near shore outsourcing.• Tech Mahindra has implemented more than 15 Greenfield Operations globally and has over 128 active customer engagements mostly in the Telecom sector. Show less

Vishakhapatnam Area, India

• Greets customers and administrates check-in process, admittance and reservations, and Checks them in for facility use.• Assists with signing up for Center and programs, sells memberships, and takes in daily Admissions. Collects payment from customers. Registers transactions on computer and Issues receipts. Performs cashier responsibilities.• Provides friendly customer relations while providing assistance to patrons requesting Information on services, programs and general… Show more • Greets customers and administrates check-in process, admittance and reservations, and Checks them in for facility use.• Assists with signing up for Center and programs, sells memberships, and takes in daily Admissions. Collects payment from customers. Registers transactions on computer and Issues receipts. Performs cashier responsibilities.• Provides friendly customer relations while providing assistance to patrons requesting Information on services, programs and general information.• Provides administrative support for the Center by maintaining current information on Membership files, release forms, facility usage and report logs.• Performs general office work; answers telephones; types letters, memos, and other Information as necessary. Maintains an adequate supply of informational flyers, Brochures and pamphlets.• Maintains clean environment; performs janitorial duties as required or assigned to include Body fluid cleanup, sanitizing area, and light housekeeping.• Performs related duties as required. Necessary Knowledge, Skills and Abilities• Working knowledge of data entry into the computer, and knowledge of telephone Etiquette.• Skill in handling cash transactions, operating cash register, and giving correct change.• Ability to establish and maintain effective working relationships with employees and the• public; ability to communicate effectively, verbally and in writing; ability to follow• Written and verbal instructions.• Must pass a Background Criminal Investigation check.• Must be willing and available to work morning, afternoon, evening, weekend, and holiday Shifts.• Personal computer, Point of Sale computer, 10-key calculator, telephone, fax, and copy Machine.• Experience in sales, telesales, and/or marketing.• Customer service orientation – stress tolerance, patience and integrity.• Able to build relationships with customers. Show less