Utilized Alstom Train Tracer application for software simulation, monitoring variables, and troubleshooting errors via IP address within train MVB, CAN, and Ethernet networks.Conducted circuit analysis and diagnostics on auxiliary converters, traction boxes, distribution boxes, pantograph calibration, electronic brake unit, and peak performance analysis tests on HVAC and air compressor units.Conducted test setup, simulation of automatic train control system, creating reports according… Show more Utilized Alstom Train Tracer application for software simulation, monitoring variables, and troubleshooting errors via IP address within train MVB, CAN, and Ethernet networks.Conducted circuit analysis and diagnostics on auxiliary converters, traction boxes, distribution boxes, pantograph calibration, electronic brake unit, and peak performance analysis tests on HVAC and air compressor units.Conducted test setup, simulation of automatic train control system, creating reports according to requirements and discussing its scope with quality and test team.Offered clients technical guidance and generation of functionality test reports and signatures during the train delivery process.Facilitating clear and concise communication with clients to understand their inspection requirements, address inquiries, and provide updates throughout the inspection processExecuted device commissioning by installing specialized train software and delivering log reports to suppliers for analysis and improvement.Assisted supplier technicians in promptly identifying faults and managing work orders efficiently.Generated snag lists for production and suppliers, documenting non-compliance reports (NCR) obtained approval from quality inspectors for faulty devices identified during troubleshooting.Conducted brake hydraulics and pneumatics tests to verify fail-proof functionality, including brake blending, load-based brake analysis, and suspension load simulation brake tests.Conducted Hi-pot and Megger tests on trains to identify current leakage and insulation properties using the Nexeya Hi-pot testing platform.Performed ground leakage tests, manual continuity checks, and Ethernet cable analysis using analyzers to assess insertion, return loss, transmission and receiving capabilities.Conducted coupler and towing/pushing tests using NI LabVIEW HMI Performed controlled train moves for analyzing sensors, tachometers, and event recorder system data. Show less

Orchestrated claims processing, repair scheduling, and supplier coordination efficiently utilizing MITCHELL and PROGISYNC platforms.Demonstrated exemplary customer service proficiency, adeptly negotiating and upselling while ensuring timely claim approvals.Managed invoicing procedures and authorized deductible collections to streamline financial transactions.Implemented rigorous quality control measures by conducting electronic testing and diagnosing trouble codes using On Board… Show more Orchestrated claims processing, repair scheduling, and supplier coordination efficiently utilizing MITCHELL and PROGISYNC platforms.Demonstrated exemplary customer service proficiency, adeptly negotiating and upselling while ensuring timely claim approvals.Managed invoicing procedures and authorized deductible collections to streamline financial transactions.Implemented rigorous quality control measures by conducting electronic testing and diagnosing trouble codes using On Board Diagnostics.Executed precise installation of automotive parts, leveraging power tools to ensure accuracy and efficiency. Show less