Ananthakumar R Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

Bengaluru, Karnataka, India

Managing 1500 servers in different regionsWorking on Azure and AWS requests, Adding storage, RAM, CPU and Decommissioning VMsConfiguring the File servers for Data Migration Projects.Troubleshotting File services related issues L3 LevelConfiguring, Managing and Troubleshooting DFS and DFSR using PowershellWorking in Data Migration Projects and Co-Ordinating with Project Managers and stakeholders for migrating data old file servers to new file servers and NAS.Providing technical support to L2 teamTroubleshooting shared folder access related issues

Bangalore

Worked as a Lead-Sys Windows in Societe GeneraleManaging and supporting to above 50K windows server’s various version which are available in VMware, Cloud and Physical windows servers.Providing L3 level support and high priority to Market trading serversWorking on L2 Escalated cases and answering to L2 technical queries where require L3 support.Working in DFS, DFSR and Providing access to users for shared FoldersWorking experience in PowerShell scripting for automating windows tasks and Learning PythonWorking on VMware, Cloud and Devops PlatformsValidating the technical process documents for windows server related tasksAnalysing windows events and Providing RCA for Reported Production issuesAnalysing Windows server performance issues using performance monitor and internal monitoring toolAnalysing memory dump using windebug for server hang and application crash issues.Configuring and Troubleshooting Windows Failover cluster and MetroClusterResolving Incidents, Requests on timely manner within SLA and providing the ideas to management for reducing the inflow ticket countsValidating the weekend activities and change requests and allocating L2 resources for weekend activitiesTroubleshooting SCCM client related issues on bulk windows servers like firewall port issue, HTTP proxy issue, SCCM service issue and version issueWorking on EPIC topics individually and updating the reports to management and MS teamsBulk Vulnerabilities Remediation on Windows ServersCoordinating, analysing the Impacts for windows related core services (DHCP, SFTP, FTP) for Disaster Recovery activities for multiple locations (ASIA, PARIS, LONDON and US)Coordinating with other IT support teams such as server hardware support, AD, storage, Security, Unix teams as per requirementsManaging OnDemand DNS, SFTPWorking experience in iDRAC, ILO and IMMResolving and coordinating with Microsoft, VERITAS vendor for critical incidents

Bangalore

Managing and providing support to more than 1500 UAT environment VM’s, 1500 Productions and 200 physical serversTroubleshooting and maintaining the physical servers (Dell PowerEdge R710, Dell PowerEdge R610, IBM Series 3650, IBM X3100 M5, IBM X3100 M4, HP DL380 G9, DL360 G8, ML350 G10Working experience on physical server’s firmware upgrade, Memory Upgrade, Network adaptor driver upgrade, Harddisk replacement, Power supply replacement, RAID configuration, resolving the booting issueDecommissioning the physical servers as well as virtual machines.Installing, Configuring, and maintaining of windows server 2008,2008R2,2012R2,2016Managing and providing support to Windows Cluster, DFS, File servers, Terminal license servers, KMS server and print servers. Co-coordinating with network team for opening the relevant ports for implementation.Vulnerabilities remediation on windows servers for providing a secure environment, managing, and mitigating risks.Creating and deploying the applications and packages for Upgrading Java, Adobe reader,7-zip, Firefox, Google chrome through SCCM 2012 for multiple windows serversAdministrating the servers through PowerShellIncident Management: Investigating & troubleshooting the severity 1,2,3 incident tickets via Incident Management team. Provide root cause analysis when needed.Change management: Raising the change requests with deployment playbook document and implement planned and emergency Requests for Change with proper approvals.Problem management: Working on problem tickets from escalated incident tickets, trend analysis, and proactive issues and providing root cause analyse.Providing ON-call support on every month two weekends and implementing the approved change requestsPerform Windows Server Log checks (event logs, application logs, security logs) and performance monitoring for RCA.Document & Publish fixes in SharePoint knowledge base, regularly re-evaluating processes, and procedures.

Bangalore

Planning, Installing, Optimizing, and Administrating Win 7, Win 8, Win 8.1, Windows server 2003, Windows server 2008 & Windows server 2012.Installing and configuring RAID on ServersOS Hardening and customization on the service/registry/policyProject Folders space allocation and Access permission in File servers and CIFS (EMC NAS VNXe 3150 storage) User ID Creation, Deletion and Domain ID password reset on AD.Coordinating with other teams (Network/AD/ePO/DNS/Security and etc) to resolving issuesPreparing Operation Change Request for Server Hardware/Software changesMonitoring Antivirus Repository servers (McAfee)Patch Management via WSUS serverInstallation and Configuration of Esxi Servers (5.0,5.1 and 5.5)Migrating Physical Servers to Virtual Server using VMware Converter (P2V Converter)Monitoring and Managing EMC Avamar and EMC Networker Tool for Location server’s backup and restore operation.Integrating vcenters into Avamar environments and migrating native client backups to image level backups with proxy.Monitoring Data Center Servers and Network Equipment using Open NMS monitoring tool.Handling Call Management, Backup Policy, and Vendor co-ordination (IBM, HP, EMC. VMware, Microsoft and etc).

Chennai

Technical Support Engineer

Vadodara-Gujrat

B.Tech, Information Technology, 6.62 / 10

Part Time

Diploma, Eee, 91%

I got an award certificate for department first mark NSS Student

Xii, Bio-Maths, 80%

First group

X, 89%