Senior Quality Assurance Manager
CurrentHealth Plan Management System (HPMS) and Medicaid Drug Programs(Centers for Medicare & Medicaid Services)- Guidance and supervision of 10 multidisciplinary technical and business resources and subcontractors responsible for troubleshooting technical, administrative, and other issues during the project testing- Management of IT testing initiatives such as a large-scale integrated systems testing of multiple complex business application components- Responsibility for risk identification and problem resolution, along with submission of weekly/monthly status reports to the higher management- Initiation of release management and enterprise testing efforts for more than 40 modules within the HPMS and MDP- Key inputs in the validation readiness reviews (VRR) and internal readiness reviews (IRR)- Institution and application of IT industry standard systems verification methodologies and practices to effectively manage business application system testing projects, tasks, and related activities- Development of processes and procedures to drive repeatable quality testing process, which involves setting metrics and test documentation, along with reassignment of responsibilities- Deployment of best practices in automation testing and integration of test automation with Jenkins in partnership with the DevSecOps Team that prompted continuous integration (CI)/continuous delivery (CD) practice- Training of various teams on the use of testing tools including TestRail, Jira, Apache JMeter, Wave, and JAWS- Leadership and coaching of teams in conducting root cause analysis (RCA) for production defects- Strict adherence to information technology (IT) system development and testing requirements through close monitoring of full-time equivalents (FTEs), quality assurance analysts, subordinates, co-workers, or contractors’ work performance