Ananya Das Email & Phone Number

Dundee, Gb

Dundee, Scotland, United Kingdom

Greeting customers, address inquiries, and provide product information.Assist the sales team in achieving sales targets by supporting them with various tasks, including preparing quotes and managing orders.Monitor stock levels, assist in inventory counts, and ensure shelves are adequately stocked and organized.Maintain accurate sales records, process invoices, and handle correspondence related to sales activities.Assist in the preparation and processing of sales orders and ensure timely delivery to customers.Help in maintaining store displays and ensuring products are presented attractively.Support the coordination and execution of sales promotions, events, and marketing initiatives.

Created detailed test plans and executed extensive product testing, identifying and documenting defects.Developed training materials for junior team members, authored project documents for the production team.Provided mentorship and guidance to juniors and delivered training sessions to the management regarding recent changes in processes. Additionally, supported teams by proposing diverse ideas for process improvement.Analyzed game player data to identify trends & areas for improvement, such as Ul enhancements and game balance adjustments, offering actionable recommendations to help shape the direction of our games.Assisted in evaluating the impact of new features and changes to the game, providing data-driven recommendations.Led and oversaw the analysis of project requirements, identified and comprehended the necessary resources, and assessed the time required for project completion.Contributed to sprint planning, sprint review/ retrospectives.Managed multiple projects independently, delivering detailed reports and updates to stakeholders.Worked closely with the web optimizers & TO to test website and providing feedback.Deeply involved in all the phases of game development, starting from Prototype to Global Launches.

Bengaluru, Karnataka

Conducted both manual and automated testing to identify, & document defects and inconsistencies of third Party Games.Provided mentorship and training to junior team members.Managed multiple company profiles and their games. Additionally, provided updates and feedback to the release managers regarding errors and compliance.Performed lean six sigma methodology to analyze & identify the redundancy and under-performing area of internal tool and process and increased the productivity.Worked with Amazon RnD team as a device researcher for new fire OS device launch.

Bangalore

Addressed customer concerns or grievances alongside testing.Assist with Refunds, placing orders and account management.Provided mentorship to Junior Team membersProvided daily updates and reports regarding assigned modules.

Kolkata Area, India

Develop a comprehensive content strategy that aligns with the company’s brand identity and goals.Identify target audiences and determine the type of content that best engages them.Analyze content marketing metrics and make data-driven decisions.Oversee the creation of content, including articles, blog posts, videos, infographics, social media posts, and other digital content.Write, edit, and proofread content to ensure it meets quality standards and brand voice.Manage the content calendar and ensure timely delivery of content across various platforms.Implement SEO best practices to ensure content is optimized for search engines.

Master'S Degree, Business Analytics

Working on creating solutions for companies on different fintech clusters, AI/ML and blockchain. Learning about Project Management.

Bachelor Of Technology (B.Tech.), Computer Engineering

Associate Of Science (A.S.)