- Handled high-volume customer flow during rush hours, maintaining efficiency and minimizing wait times- Gained experience using the Toast POS System- Developed exceptional customer service skills by addressing inquiries, resolving complaints, and fostering a welcoming atmosphere with long-term returning customers- Strengthened time management abilities by efficiently juggling multiple responsibilities as cashier, barista, and shop upkeep during the same shift- Conducted cleaning, inventory, and upkeep duties to ensure a clean and inviting atmosphere for both customers and coworkers