Ana Palmer Email & Phone Number

Chicago Heights, Illinois, United States

As a teacher's assistant, I aided in caring for approximately 15 children ages 2-10 in their age appropriate classrooms. My responsibilities included: - Preparing students for lessons and providing additional one-on-one aid to those with learning setbacks- Curating age appropriate, engaging, and enriching activities.- Assisting children with communication and comprehension difficulties.- Supporting primary teachers in managing behavioral problems such as disagreements between students, breaking of nursery rules, and other actions requiring immediate redirection or discipline.- Leading daily lessons in various classrooms under the supervision of the room's primary teacher.- Ensuring all children were safe and accounted for at all times of the day, including verifying pick-up and drop-off by a registered, trusted adult.- Communicating with guardians regarding each student's academic progress, behavior, and day-to-day updates.

Olympia Fields, Illinois, United States

I worked as a sales associate and cashier in the Tennis Pro Shop. My responsibilities included:- Assisting customers at check out and receiving payments- Building efficient knowledge of the POS system to create a seamless and timely checkout experience, independently applying discounts and issuing receipts when appropriate- Efficiently managing returns and refunds when necessary- Thoroughly managing cash and balancing register to avoid unaccounted for funds- Assisting members in booking reservations and lessons, including age/level appropriate experiences - Providing court knowledge to new, prospective, or inquiring members and guests to ensure a positive, seamless, and safe experience- Assisting shoppers in navigating the shop and finding the ideal products fit their individual needs

Finance, Freshman

Activities and Societies: Kelley School of Business, Alpha Phi, Retail Studies Organization

High School Diploma

Activities and Societies: National Honor's Society, Varsity Volleyball