Ana Paula Pezza Passi Email & Phone Number

State Of São Paulo, Brazil

Sao Paulo, Sp, Brazil

=> Executive Operations (Apr/12 - Jul/21) – Report: Director – management: 21 employees=> Senior Manager (Jan/08 – Apr/12)=> Financial Analyst (Dec/05 – Jan/08)* Leading role in the design and implementation of personalized computerized (SQL base) involving data organization for migration, screens design, functionalities, implementation and staff training. The system encompasses information related to customers and office information involving the following areas: legal, financial, library, archive and registration. The new system brought greater agility in responding to customers, ease of navigation and database security. * Collect information to assist the board in the elaboration of the contract, minimizing the time of return to the client, the closing of the contract and assumption of the process by the office.* Responsible for collecting amounts receivable involving clarification to the customer regarding the calculation and interpretation of the contract.* Team development, ensuring engagement with the company's culture, safety, quality and productivity goals.* Extensive experience in the control of billing management operations, budget analysis, accounts payable and receivable, cash flow, monitoring of budget X performed, reporting, rendering of accounts and calculation of results, aiming at mitigating losses and business sustainability.* Development and validation/updating of calculations for issuing invoices for fees and expenses that include the analysis of contracts, understanding of proceedings.* Responsible for digitizing all office contracts, reducing physical files, optimizing response time to customers.* Participation in the creation of the method of validation of fees by the office executive, reducing the time of analysis and approval by the client.* Acting in the recruiting and training of the hiring of new employees in the financial administrative area.* Management of preventive building maintenance, repairs and renovations.

Sao Paulo, Sp, Brazil

* Support to the Board of Directors regarding training, sales, meetings, authorizations for courtesies, promotions.* Responsible for requesting payments for office bills and purchasing supplies.

Sao Paulo, Sao Paulo, Brazil

=> Administrative Analyst (Jan/05 – Apr/05)=> Billing Assistant (May/04 – Dec/04)* Execution and management of administrative activities, bilingual service (Portuguese / English).* Responsible for organizing meetings and corporate events.* Support upper management.* Preparation and issuance of invoices for fees and reimbursement of costs and expenses.

Sao Paulo, Sao Paulo, Brazil

* Rotating internship in Hospitality (areas: reception, hospitalization, restaurant / nutrition, cleaning, customer service, Human Resources).

Orlando, Fl, United States

* Hospitality experience in the “International College Program” working in the Restaurant Operations area at Magic Kingdom Park.* Approved to participate in the Program Extension – after the standard period of 2 months of work, I received executive endorsement from 3 hierarchical levels for program extension (1 additional month).

Ceag - Curso De Especialização Em Administração Para Graduados, Administração De Empresas

Bacharelado, Hotelaria