Through my professional experience in both Colombia and the United States, I have acquired valuable insights from several customer service and creative roles. Each position has provided me with unique lessons and has enhanced my skills in empathy, patience, creativity, interpretation, attention to detail, among others.These competencies have enabled me to establish meaningful connections with clients and accomplish tasks efficiently, inspiring me to deliver transparent, proficient, and organized results while effectively managing my time during tasks.
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Customer Service AssociateSutherland Jan 2024 - May 2024Bogotá, Distrito Capital, Colombia*Assisted customers with the finance status of their vehicle, providingalternatives on interest rates if needed, building trust and showingempathy towards any issue the client wanted to share.*Managed and delivered personal information, payments and documentsby following confidentiality policy. -
Community Health WorkerEl Sol Neighborhood Educational Center Feb 2023 - Apr 2023Los Ángeles, California, Estados Unidos*Acquired and applied knowledge about the history, roles andresponsibilities as a Community Health Worker, including casemanagement, cultural humility and social determinants of health.*Developed an outreach project with classmates about panic attacksprevention and resources. -
Store AssistantNany Lamasat Bridal & Custom Dresses Jun 2022 - Oct 2022Rancho Cucamonga, California, Estados Unidos*Assisted customers find the products they needed, completed purchases, and registered them for loyalty programs.*Managed the dialy dates and appoinments in order to get gowns finished in advance.
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Especialista De EnvíosM & G Jewelers Feb 2022 - Jun 2022Rancho Cucamonga, California, Estados Unidos*Prepared jewelry items for shipment and production, ensuring themanifest matched the customer's request.*Learned and managed the company's system and shipping logs toregister said items and other specific protocols for different brands. -
Artists TeamTaller Juanita Richter Jan 2017 - Dec 2017Bogotá, Distrito Capital, Colombia*Fulfillment of different functions such as painting, drawing, and creating works or concepts.*Attend and collaborate in different events and galleries.*Management of social networks and workshop publicity.
Frequently Asked Questions about Ana Pérez
What is Ana Pérez's role at the current company?
Ana Pérez's current role is Creative, multiskilled and professional with experience in customer service, participation in projects focused on art and culture and work with communities in the outreach of health campaigns..
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