• Audits development, testing and QA process performed.• Significant review in relation to financial, administrative and operation areas. • Supervision of action plans and their respective compliance and execution. • Action plan implementation for keeping the company safe and imporve its processes. • Work with a multicultural team in audits in different fields of the insurance sector.• Quality reviews regarding the execution of processes and controls for risk mitigation.

• Risks identification and analysis during semi-annual updates of the company's operational risk matrices. • Mapped and followed-up of new processes to identify risks that could affect the operation in terms of processes, human resources, infrastructure, or technology.• Monitored of the operation Key Controls to mitigate the financial risk in the company, evaluating their effectiveness and efficiency. • Lead the EXL Service Team (India) in the testing control through the SOX… Show more • Risks identification and analysis during semi-annual updates of the company's operational risk matrices. • Mapped and followed-up of new processes to identify risks that could affect the operation in terms of processes, human resources, infrastructure, or technology.• Monitored of the operation Key Controls to mitigate the financial risk in the company, evaluating their effectiveness and efficiency. • Lead the EXL Service Team (India) in the testing control through the SOX methodology for Andes Market. • Management support and updating Business Continuity Plan in conjunction with Home Office (Boston, USA), evaluating its efficiency and effectiveness. • Regional projects development with Home Office (Boston, USA) to improve risk culture and risk analysis. • Follow up on raised Audit action plans, both internal and external to assure the wellness of the internal control environment. Also, in risk events and actions to improve the company.• Preparation of reports, regional and local committee presentations to communicate risk management in the company. Show less

• Reviewed and followed up on risk events, generating action plans and controls to improve the company's processes.• Prepared financial and non-financial risk reports as part of the monitoring and control of exposure for the development of operations.• Documented and performed the traceability of the processes of the risk vice-presidency of the Andes Market.

• I had the opportunity to give technical support to Clinica Universidad de la Sabana in the Nursing Subdirection, creating and developing a tool for the registration of news and shifts.• I improved the area's news process in an automated, simple and friendly way for daily use in the nursing area.