Ana Carolina Ribeiro Da Silva Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

Serasa Digital Wallet (Consumer)PagueVeloz Digital Wallet (SMBs)Credit Card (SDWO)Payment AssistantPayment GatewayOpen Finance

São Paulo, São Paulo, Brazil

PagueVeloz HRBP Coordinator

São Paulo, São Paulo, Brasil

• Senior Project Analyst part of the IMO (Integration Management Office) team for post-acquisition program focusing on a smooth integration aiming business growth.
• Assure processes governance and M&A policy compliance as well as acting as a facilitator for 10+ workstreams for program cadences and status;
• Structuring of Change Management plan for culture, communication and processes governance integration, mapping more than 50 processes and translating it into lean trainings;
• Program risks & issues analysis and management.

São Paulo, São Paulo, Brasil

• Senior Human Resources Analyst experienced in employee experience management and analysis, digital and hybrid onboarding training and journey, culture and engagement initiatives, and tech recruiting.
• Restructuring of the whole onboarding journey and training of Serasa, creating the #ToNaSerasaOnboarding that reached a NPS score of 100. Also, winning with this project the Gupy Destaca award for one of the 100 HR.
• Analysis of all employee experience survey and action plan structuring;
• Management of the Serasa's people instagram communicating our culture and milestones to strengthen our employer brand and engagement;
• Tech Recruiter structuring the Serasa APP Team in a heated tech market;
• OKR Master for a whole business unit, implementing the methodology in a traditional goal environment resulting in a full implementation of the Serasa method of OKRs, writing the “Playbook OKR Serasa”.

São Paulo, São Paulo, Brasil

• Trainee 2020 at the Serasa Experian Program rotating in Data Strategy, Financial Planning, Digital Channels and Human Resources. Gathered great knowledge in the Agile Methodologies, Financial Services and Credit Bureau.
• Data Strategy – designed a benchmark global study for the LGPD Project, understanding and translating for the squad best practices in GDPR webpages;
• Financial Planning – supported OPEX forecast and third party management;
• Digital Channels – OKR Champion for the area, facilitating check ins, providing training in the methodology and identifying improvement opportunities in the tribes;
• Human Resources – New Onboarding development, thinking the experience as a candidate and as a Serasa employee.

Rio De Janeiro Area, Brazil

Assistant Program Manager in-loco in mid and long-term projects; strategic scenario planning; creation of management reports; international and local sales administration; support to local and international logistics (experience with shipment from Northern Brazil and the European Union).

Rio De Janeiro E Região, Brasil

Support to the accounting, fiscal, financing and HR areas, including tax planning; handling of accounts payabales, receivables, invoices and financial reports; administrative matters.

Rio De Janeiro, Rio De Janeiro, Brazil

Handling of accounts payabales, receivables, invoices and financial reports; administrative matters (stock control; procurement); translations.

UFRJ - Federal University Of Rio De Janeiro

Junior Enterprise. Performed as volunteer in the structuring of the Marketing area, especially in the market research, as well as internal and external communication. Participated in the conception of the strategic planning for the Junior Enterprise and had the result of the complete structuring of the Marketing Area.

Postgraduate Degree, Business Administration And Management, General

Postgraduate program in Business Administration, attending 432h of classes in Project Management, People Management, Finances, Accounting.

Bachelor'S Degree, Defense And International Strategic Management

Multidisciplinary undergraduate degree focused on defense and strategic management. Along the graduation there are classes offered in.

High School Diploma

Exchange Student in the 12th grade of the Lapeer West High School in Lapeer, MI, USA.