User Research and UX Design for a US based client. Discovery session for content requirements gathering. Working in agile sprints. Producing designs and reviewing directly with the end client to create amendments for final approval. Liaising with UI designer for design alignment and handover.

Community & monthly meetup for design an UX practitioners in Lisbon.For sponsors enquiries (first come, first served), please email lisboaux@outono.org

User Research and UX Design for a US based client, to update their website following a new brand strategy direction. Reviewing existing work. Preparing and conducting internal client workshops to define design principles and content requirements gathering. Working in agile sprints. Producing designs and reviewing directly with the end client to create amendments for final approval. Liaising with UI designer for design alignment and handover.

Leading the development of products and services based on user needs. Managing the Experience Design Team (Brand, UX/UI and Service Design), including time management and strategic planning for the department. Presenting results and updates to the wider management team (including the CEO) on a monthly basis. Supporting and developing the Smart Energy Lab brand and communication strategy. Producing some design work where required and overseeing the team’s work to ensure quality and support individual growth. Working with each PM and department head to ensure that all the required information is shared and that the work is being produced according to plan, mitigating when things go off track.

User Research for a client with 500+ years of history, previously government owned, looking to modernise their process and technology. Reviewing existing quantitative research. Preparing and conducting internal client workshops and user interviews (onsite observation, guerilla and remote interviews). Assisting in producing presentation decks and deliverables. Working closely with a multi-disciplinary team (including research, design, strategy and technology), to deliver a comprehensive discovery phase, which produced the roadmap for the next stage of the project.

User Research and UX / UI for an internal DAM, working in an agile framework in order to deliver incremental versions of the designs, working closely with stakeholders and developers. Prepared and conducted client workshops, surveys and user interviews. The results of conducting user research with real clients allowed us to shape the roadmap for each year, which was reviewed periodically to ensure that the priorities were relevant at each stage. Responsible for the UI design, using a third party UI library.

User Research and some UX / UI for apps, websites and interactive instore screens, working collaboratively with clients in various fields, from creative software through mobile communications, fast food, insurance, building sector and automotive sector. I preparing and leading discovery workshops with clients, conducting interviews to understand both business and end-user needs, conducting full website audits and usability testing with subsequent interface redesign. Working alongside BAs to understand quantitative data and prepare qualitative research to give context to the numbers.

User Research and UX / UI for native apps in iOS and Android, as well as a web based platform. Preparing and leading discovery & training workshops with clients. Working on internal learning / presenting platforms for the banking sector, self help features for a mental health app and food ordering features for event goers, always working alongside client stakeholders and our team of designers and developers.

UX / UI, leading workshops for requirements gathering, conducting user research, designing, testing and iterating. Helped a healthcare tech company develop a rota system, going through the full UX process from discovery to delivery. My final project was an internal DAM, working in an agile framework in order to deliver incremental versions of the designs, alongside stakeholders and developers.

User Experience Design Immersive 10 week long course, focusing on UXdesign skills and methods.• Skills/Methods: Stakeholder Management | Team Management | User Research | Data Analysis | Information Architecture | Competitor Analysis | Task Analysis | User Flows | Site Map | User Journeys | Personas | Experience Mapping | User Testing | Wireframing | Prototyping | Visual Design | Presentation• Client project: LimejumpTeam of three, working in an agile environment, on a two week sprint to restructure and redesign the current website and to create a new brand tone of voice for Limejump, a tech-lead company focusing on energy optimisation.

Client Project: Virgin Trains

Over the course of twelve years I went through various stages of seniority and responsibility. I started out as an intern where I was given small design tasks, mainly for prints and flyers. I was then offered a position as a part time designer and photographer of vintage items, which I tagged and added to a visual online library. I moved onto being a full time junior designer and carried on through mid-weight to a senior position. Throughout the years I developed graphics for wallpaper, ceramic tiles, fabrics, haberdashery, canvasses, posters, brochures, a hardback book, homewares, gardening accessories, large scale murals, web, packaging, branding, art direction for photo shoots and back to fashion with uniform projects.Whilst on my senior designer role I took on various responsibilities, such as being lead on major client projects and mentoring juniors and interns. During this role I completed two Human Centered Design courses by IDEO and began to implement the values and processes into the projects I was leading. This resulted in two staff uniform projects where I prepared, conducted and oversaw large-scale user research and staff engagement, analysis and iteration. We listened to and involved the end users throughout the entirety of the process, which resulted in staff being able to feel like they co-designed the very garments they wear every day in the job. This was immensely satisfying so I decided I wanted to deepen my knowledge of the subject and realised that being a UX designer would allow me to create the same positive impact for every project I’m involved in.

I was asked by a friend (who was doing an art piece for this project) to replace one of the artists who was unable to carry on with her piece.I met with Sarah, the artist I was replacing, to hear what she had developed and decide if our ideas could be merged. We had a great chat, however, my ideas didn't match hers entirely so I decided to do my own project from scratch. She liked my ideas so I was happy to carry on with those!I also met with the scientist I was paired up with, Barbara, to learn about her work and how I would incorporate it into my piece.I decided to do a series of transparencies that show the tumour's development and potential remission. I used real images of cells that Barbara provided from her lab cultures and included those in the graphics I created. I wanted them to look like hanging x-ray sheets so I did a side view and a top view. I also added captions which provided a timeline for each process and had an insight to the patient's symptoms, thoughts and feelings. In order to see the details clearly and create some interaction I made faux "magnifying glasses" which had a white background.The show went really well and people really seemed interested in interacting with the piece. Some of the visitors had strong emotional reactions to the piece, which I hadn't anticipated.It was an interesting experience for me as it was the first time I exhibited my own work since University and I'm looking forward to doing it again. This is the website for ArtNeuro: http://artneuro.co.uk/