Ana M. R.R.,Mba Email & Phone Number

Houston, Texas, United States

Houston, Texas, United States

Houston, Texas Area

• Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance / policy requirements, sales processes, brand and value proposition messages and sales
• Coach / Develop staff to achieve quantitative and qualitative performance targets
• Manage day-to-day time and activities of assigned EDC’s to ensure appropriate leading indicators of success and corresponding sales results
• Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets
• Conduct ride-along to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations
• Partner with the Community Developer (CD) and Area Sales Manager (ASM) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g..

. Developed operational processes and procedures for the Medicare line of business. Responsible for creating and uploading to HPMS Medicare Marketing materials (ANOC/EOC, enrollment letters, Rx Formularies, Advertisements). Developed Marketing strategies for the Annual Enrollment Period (Part C and Part D)

Tampa, FL

• Supported the definition of Compliance product content, workflow and Service Level Agreements to meet client and regulatory/accreditation requirements
• Efficiently synthesized project information and accurately established a project scope
• Developed good working relationships with stakeholders at all levels to build consensus
• Effectively lead and coordinated project teams and solved critical issues in a time-sensitive environment
• Proven quality assurance, risk management and change management expertise
• Guided work from client needs and ideas to goals and delivery

Miami, FL

• Developed operational processes and procedures for the Medicare line of business.
• Responsible for creating and uploading to HPMS Medicare Marketing materials (ANOC/EOC, enrollment letters, Rx Formularies, Advertisements)
• Developed Marketing strategies for the Annual Enrollment Period (Part C and Part D)
• Responsible for compliance oversight related to all aspects of Medicare line of business, including but not limited to Physician Relations, Sales and Marketing, strategic guidance for Medicare Operations with.
• Responsible for overseeing enrollment process and compliance with CMS regulations and policies (claims and eligibility, LIS submission, EDV audit, OEV audit, and other audit and reporting)
• Responsible for overseeing Medicare’s member and financial reconciliation programs

Sunrise, FL

• Prepare market analyses evaluating new market potential.
• Produce reports that include weekly management report and flash figures, monthly budget analyses, monthly sales activity reports and tracking/storing monthly systems production reports.
• Analyze market information and rate data for management and sales staff.
• Conduct open enrollment meetings and interact with current/possible members regarding benefits.
• Generate, interpret and summarize research data.
• Respond to requests and inquiries from brokers and members.

Sunrise, FL

• Responsible for explaining current and future members their health benefits.
• Assist account managers prepare for open enrollment meetings.
• Conduct benefit presentations for several commercial accounts.