Workshop Concept Management | North Africa
Current• Develop & lead concept strategy, roll out new services for Bosch Car Service network: best possible business models, set service pricing strategy & roll-out service packages into the network to develop and improve Value Added Services for the network• Lead Team of Country Concept Managers & Sales Consultants in North Africa from acquisition of new customers to support existing network• Set up, lead & deploy strategic cooperation with key partners to support third party turnover income• Budget planning of the regional marketing concept and coordination of events/activities (Open Days, Conventions, Committee meeting)• Network planning per country in North Africa• Support regular acquisitions through market-specific campaigns• Coordinate regular customer surveys & assessments • Follow up contracting process: revise/update contract clauses based on country-specific regulations & market requirements as well as centrally prepare contract updates• Coordination of technical support to Bosch Car Service partners• Collaboration with Bosch HQ & country-specific teams to track & improve concept related projects