Anas K.T Email and Phone Number

Plan and coordinate delivery activities.Monitor delivery routes & Vehicles.Manage delivery teams to ensure timely and accurate customerdeliveries.Ensure that team maintains high level of competence andoperational excellence.Co-ordinate with line manager & Customer service & respectiveshowroom. Troubleshoot delivery issues in a timely manner.Arrangement in & out transfer orders.Analyze customer orders, set delivery priorities and makeschedule adjustments to meet timely delivery goals.

Managing day to day store operation.Achieve growth and hit sales targets by successfully managing the sales team.Mission Control, Business Planning (weekly & quarterly)WSR, DSSR, KPI’s, TargetsFollowing up client’s complaints.Opening & Closing (procedures, operations and responsibilities)Staff Trainings and Development (product knowledge and procedures)Customer Service (training and development)Managing and supporting Annual Stock take in store & other brands. Managing and supporting new stores opening and renovation.Delivering Reports to Senior Management.

• Assisting customers with questions, needs and purchases.• Supporting line managers in day to day activities of store• Preparation of memos/letters, obtain necessary approvals and maintaining files• In charge of the in-store banking for Alshaya’s 5 Brands.• Follow up with customers for feedback related to products and delivery.• Cashiering, coordinating with managers and warehouse for handling customer complaints.• Preparing Daily Sales Report, Banking cash sales.• Maintaining Stock Transfer Reports (STR) from store to warehouse vice versa.• Keep track of files required for Internal Audit.

• Deliver excellent customer service with floor sales & assist customers with purchases• Requesting, receiving and transferring of stocks from warehouse.• Planning and co-ordinate with the line manager. • Maintain inventory for shop yearly. • Follow up with customers for feedback related to products and delivery.• Preparing schedule for department staffs

• Assisting customers with questions, needs and purchases• Develop and nurtured relationship with clients • Communicating with clients via phone calls and emails.• Cashiering.• Visual merchandising on allocated area