Anas N. Obaid

Anas N. Obaid Email and Phone Number

Senior Customer Success Consultant - MEA @ Clarivate
Dubai, AE
Anas N. Obaid's Location
Dubai, United Arab Emirates, United Arab Emirates
Anas N. Obaid's Contact Details

Anas N. Obaid work email

Anas N. Obaid personal email

About Anas N. Obaid

Results-driven EduTech consultant and training expert committed to providing exceptional customer success across various industries. My focus is on anticipating customer needs and devising innovative solutions that simplify their work, resulting in superior outcomes. By leveraging my managerial and instructional skills, I am skilled in developing tailored training and consulting programs, as well as organizing top-quality professional courses that drive customer retention and upsell opportunities.With over 16 years of cross-functional experience spanning PreSales, Sales, Management, Support, Training, and Consultation, I possess the unique ability to design optimal solutions that exceed the expectations of both the company and the customer.Areas of Skills And Expertise▪ Customer Success• Customer Experience▪ Training▪ Presales Skills▪ Presentation Skills▪ Project Management Skills▪ Teamwork & Cooperation▪ Scope/Requirements Definition▪ Partners and People Management▪ Tactical/Strategic Planning

Anas N. Obaid's Current Company Details
Clarivate

Clarivate

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Senior Customer Success Consultant - MEA
Dubai, AE
Anas N. Obaid Work Experience Details
  • Clarivate
    Senior Customer Success Consultant - Mea
    Clarivate
    Dubai, Ae
  • Clarivate
    Senior Customer Success Consultant
    Clarivate Jul 2024 - Present
    London, Gb
    Clarivate is a global leader in trusted and transformative intelligence. It brings together enriched data, insights, analytics, and workflow solutions, grounded in deep domain expertise across the spectrum of knowledge, research, and innovation. Clarivate connects people and organizations to the intelligence they can trust to transform their perspective, their work, and our world. Clarivate subscription and technology-based solutions are coupled with deep domain expertise and are trusted by over 45,000 customers around the world. Clarivate operates in the Scientific and Academic Research area, Life Sciences and Healthcare area, and Intellectual Property area.
  • Clarivate
    Senior Customer Success Manager - Mea
    Clarivate Feb 2024 - Jul 2024
    London, Gb
  • Clarivate
    Customer Success And Training Manager
    Clarivate Jan 2022 - Jan 2024
    London, Gb
  • Proquest
    Ce Training & Consulting Partner - Mea
    Proquest Apr 2014 - Dec 2021
    Ann Arbor, Mi, Us
    ProQuest is a pioneer Education and Technology provider which committed to empowering researchers and librarians around the world. The company’s portfolio of assets -- including content, technologies, and deep expertise -- drives better research outcomes for users and greater efficiency for the libraries and organizations that serve them.Key Responsibilities:• Full understanding of ProQuest suite of products and SaaS services to help recommend the best solution for our customers• Conducts customer-needs analysis and create customized account plans for maximizing usage of services, including uncovering direct sales opportunities• Develops and conducts customized training sessions at customer sites or online using real-time collaborative software, such as WebEx, Zoom, MS Teams, etc.• Participate in technical meetings and discussions, working closely with Product Management, Development, QA, and Training teams to communicate client issues and to establish, manage, and adjust processes for customer training needs.• Understands and trains customers to maximize implementation for various discovery tools. Augment implementation throughout user’s facility.• Offers consulting/training services, research processes, and tools for new hires and customers.• Gives presentations at conferences and other events in addition to pre and post-sales activities.
  • Integrated Information Network (Iin)
    Product And Sales Manager
    Integrated Information Network (Iin) Jun 2012 - Apr 2014
    Integrated Information Network (IIN) is one of the leading IT companies in MENA region specialized in providing high ranked information resources and digital libraries solutions and services. It represents more than 40 of the world most prestigious and highest ranked publishers such as: Elsevier, Nature, Thomson Rueturs, WileyBlackwell and many others.Summary of Duties:- Working closely with our partners in each country- Country Profiling, Planning - Pipeline Management & Monitoring- Ensuring partners are provided with support needed to maintain and grow the market- Coordinating and communicating activities with publishers to develop and close opportunities- Overseeing projects and sales
  • Scope Middle East
    Sales Account Manager
    Scope Middle East Mar 2011 - Jun 2012
    Dubai, Dubai, Ae
    SCOPE is one of the leading I.T. companies in the Middle East; it provides Information Technology Solutions built on innovation, expertise, independence, and flexibility. In addition SCOPE has a strategic partnership with many IT vendors and key players worldwide such as HP, CISCO, Microsoft, Legrand/Ortronics, BlueCoat and many other IT vendors’ titles and certifications.Summary of Duties:- Working closely with the Sales Director to prospect, pitch & close new business- Gaining a strong knowledge and understanding of a client’s brands and products- Organizing weekly team meetings with staff, directors and senior managers- Involved in the day to day management of clients- Participate in team building and sales training events- In charge of budgets and administration- Working closely with the technical team to prepare the optimum design and preparing BOQs especially in the networking projects- Coordinate with the technical, operations and logistics teams to meet the clients’ requirements in executing the projects
  • Ketab Technologies Ltd.
    Sales And Technical Support Engineer
    Ketab Technologies Ltd. Nov 2009 - Feb 2011
    KETAB Technologies Ltd. founded in 2007, is a platform company innovating human-computer interaction technologies targeting next-generation computers in emerging segments in each of education, enterprise, and consumer markets, the first product is interactive system contains KETAB interactive white board (KIWB) and interactive sheets.Summary of Duties:- First employee in Dubai branch- Playing a big role in establishing, handling and managing the branch office- Technical Support duties (Managing the installation of KETAB IWB at client location, giving the necessary training to the technical team, and IT administrators)- Handling the IT works (Installing KETAB software; which is a Bluetooth based technology on the client PCs and make the necessary configuration and troubleshooting)- Presales duties (presentations, follow up with customers, and preparing RFIs and RFPs)- Representing the company in many exhibitions inside and outside UAE- Handling the company projects inside and outside UAE- Supervising KETAB teams and participate in putting the company strategies
  • Pluto Electromechanical Contracting Company
    Project Engineer
    Pluto Electromechanical Contracting Company Jan 2008 - Oct 2009
    PLUTO EMC is a well known engineering company specialized in providently engineering solutions with a management team, combining construction and technical skills and experience. Pluto services includes: Electrical, Mechanical, HVAC, Fire Alarm and Fire Fighting, Telecommunication, Networking Systems and Works.Summary of Duties:- Managing and supervising electrical works at the site- Following up Electrical Designs- Following up approvals from official authorities- Coordinate with different divisions inside the project (Electrical, Telecom, Civil, etc.)- Reporting work progress to project manager and main office- Following up on meetings with Client, Consultant, and Main Contractor, and achieve their requirements- Preparing BOQs

Anas N. Obaid Skills

Pre Sales Management Telecommunications Product Management Account Management Sales Management New Business Development Teamwork Strategy Team Management Business Development Team Leadership Team Building Training Solution Selling Strategic Partnerships Enterprise Software Business Services Channel Partners Key Account Management Publishing Sales Crm Sales Operations Sales Presentations International Sales Presales Skills Presentation Skills Team Work And Cooperation Internal And External Client/customer Service And Support Business Analysis Direct Sales Product Marketing Competitive Analysis Accounts Management Scope/requirements Definition

Anas N. Obaid Education Details

  • Al-Ahliyya Amman University
    Al-Ahliyya Amman University
    Telecom And Electronics Engineering

Frequently Asked Questions about Anas N. Obaid

What company does Anas N. Obaid work for?

Anas N. Obaid works for Clarivate

What is Anas N. Obaid's role at the current company?

Anas N. Obaid's current role is Senior Customer Success Consultant - MEA.

What is Anas N. Obaid's email address?

Anas N. Obaid's email address is a_****@****ail.com

What schools did Anas N. Obaid attend?

Anas N. Obaid attended Al-Ahliyya Amman University.

What are some of Anas N. Obaid's interests?

Anas N. Obaid has interest in Science And Technology, Environment, Education, Children.

What skills is Anas N. Obaid known for?

Anas N. Obaid has skills like Pre Sales, Management, Telecommunications, Product Management, Account Management, Sales Management, New Business Development, Teamwork, Strategy, Team Management, Business Development, Team Leadership.

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