Anas Ragheb personal email
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A cross-culture trainer and coach who feels fulfilled when people around me feel satisfied. Having a job we love is a right, and not a privilege. It is not for the chosen few. My cause is legitimate. It's about facilitating the path to employment for highly talented craftsmen with a refugee background giving them the chance to do something they love.
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Founder And DirectorMpowermentWeesp, Nh, Nl -
Founder & DirectorMpowerment Apr 2018 - PresentAmsterdam Area, NetherlandsMpowerment is een sociale onderneming die hooggekwalificeerde cheffeurs met vluchtelingenachtergrond helpt om gecertificeerd te worden en hun met een betaalde baan te koppelen . Elk project bestaat uit vier stappen:1- Faciliteer certificeringsproces.2- Interculturele coaching en training.3- Verbinden met een betaalde ban4- 6-12 maanden on-job coaching -
Trainer/ FacilitatorOrient Training Center Mar 2011 - Jul 2015-Developed training materials and conducted training courses.-Trained in fields like leadership, management, Communication skills, Sales Techniques and Quality -Customer Service.-Delivered several courses on developing/maintaining plans for process improvement/assessments.-Led a team of trainers, and directed enterprise initiatives. -Conducted training, designed courses for companies. -Applied training for Regional and Local organisations/companies.
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Boutique ManagerChalhoub Group Jan 2007 - Feb 2011Dubai, United Arab Emirates-Manage and develop Berluti brand.-Training staff on Sales Techniques and Quality Customer Care-Monitor and improve the brand's performance.-Follow up on deliveries and shipment with suppliers.-Coordinate with different departments ( Marketing, Operations, Logistics).-Monitor stock inventory.-Prepare reports on market feedback. -
Gucci Boutique In ChargeAl Tayer Group Sep 2004 - Dec 2006Dubai, United Arab Emirates-Manage daily activities for GUCCI and YSL brands.-Monitor and improve the brand's performance.-Liaise with different department ( Marketing, Operations, Accounts ,HR & Logistics).-Training & development programs.-Monitor stock inventory.-Coordinate with the marketing department marketing strategies of the brand to achieve the brand's objectives.-Prepare reports on market feedback. -
Customer Service Team LeaderSyriatel Mobile Telecom Sep 2001 - Aug 2004Damascus-Supervised a team of 15 CS representatives; provided them with all required assistance (coaching, training, and appraisal).-Prepared action plan for Call Center. Weekly, monthly and yearly reports.-maintained and developed quality service level.-Handled customer complaints and worked closely with monitoring team on solving complaints efficiently. -
Procurement OfficerSyria Duty Free Jul 1997 - Jun 2001Damascus
Anas Ragheb Skills
Anas Ragheb Education Details
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English Language And Literature/Letters -
Hotels And Tourism Training Center- SyriaTourism And Travel Services Management
Frequently Asked Questions about Anas Ragheb
What company does Anas Ragheb work for?
Anas Ragheb works for Mpowerment
What is Anas Ragheb's role at the current company?
Anas Ragheb's current role is Founder and Director.
What is Anas Ragheb's email address?
Anas Ragheb's email address is an****@****hoo.com
What schools did Anas Ragheb attend?
Anas Ragheb attended Damascus University, Hotels And Tourism Training Center- Syria.
What skills is Anas Ragheb known for?
Anas Ragheb has skills like Customer Service, Negotiation, Microsoft Office, Microsoft Excel, Strategic Planning, Training, Management, Leadership, English, Analysis, Team Management, Team Leadership.
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