Business Analyst
Current- Collaborated with stakeholders to gather and document detailed business requirements, ensuring alignment with organizational goals.- Conducted thorough analysis of business processes, identifying inefficiencies and proposing solutions for optimization.- Utilized data analysis techniques to extract actionable insights and inform strategic decision-making.- Facilitated communication between technical teams and business stakeholders, bridging the gap to ensure successful delivery.- Developed and maintained project documentation, including business requirements, process flows.- Played a key role in the implementation of new systems and processes, guiding stakeholders through change management processes.- Conducted user acceptance testing (UAT) to validate solutions and ensure they met business needs.- Provided ongoing support to business users, troubleshooting issues as needed.- Acted as a subject matter expert in specific domains or business areas, providing insights and recommendations to drive continuous improvement.