Ana Carolina Sanches Zeferino Email & Phone Number

Rio De Janeiro, Rio De Janeiro, Brazil

Rio De Janeiro Area, Brazil

Business consultant (Lean Six Sigma Master Black Belt):- Projects coach and facilitator on Lean Six Sigma;- Training development according to customer needs/- Directing customer strategy.

Rio De Janeiro Area, Brazil

Master Black Belt: trainer, coach and facilitator of lean six sigma projects focusing on cost reduction and process optimization in different fields as Telecom, Petroleum Industry and Services, Mining, Educations.Expertise:- Instructor, coach and facilitator for development of projects based on Lean Six Sigma;- Use of lean six sigma methodology to reduce costs in administrative and manufacturing including DMAIC, brainstorming, cause and effect matrix (Ishikawa), effort and impact matrix, 5 why `s capability, MSA, hypothesis testing, ANOVA, pareto, scatter diagrams and regression, 5S, ZIP and others;- Training and involvement of multidisciplinary teams;- Engineering and development processes in industrial and administrative environment.

Rio De Janeiro Area, Brazil

Responsible for implementing a high performance culture through the Lean philosophy approach. Develop the strategy, align the management team, train different levels and conduct the activities to implement each lean tool in the process of manufacturing of plastic pots.Main results in this position:o Training: Tupper Lean Leader Program (leadership role + lean tools). Lean thinking and 6S (> 800 workers). 6S auditors (57 workers). o 6S Program: 5 senses with safety in all administrative and operational areas, monthly audit process, 57 auditors, monthly critical analysis.o SMED: 10% sustained reduction in changeover time in molding in 2016. Gains an average of 4,2 h (2015) to 3,77 h (2016).o Visual Management: KPI definition and deployment, daily/shift monitoring routine, signalization.o Gemba: guidance and training of managers on gemba walk, daily gemba and use of kamishibai;o Kaizen: kaizen events of different themes (30% labeling errors reduction, 30% increase in packaging productivity, 10% reduction in molding changeover time).Six sigma kaizens in 2018 adressing complex issues (scrap, inventory accuracy, recontrol, processing lead time, freight cost, etc);o Cells: Sustained reduction of more than 30% monthly in productivity;o Lean Week: With Safety Week (SIPAT), lean topics and their integration with security were approached in a playful and practical way;o Engagement through ideas (Conta Ai!): 12% employees engaged, 3 ideas/employee and 71 ideas implemented (2017);o Lean Portal: Development of a Lean Portal to share all information related to Lean programs.

Campinas

At FLAP I was a Lean six sigma consultant, providing trainning and developing projects to leverage company results.Also worked as a consultant and trainer in subjects related to ISO certifications.Main achievements:- Lean six sigma an ISO groups trained for the partnership between Flap and Policamp "Programa de Educação Continuada em Qualidade - Extensão";- Assisted Adeildo Caboclo in FMC Risco Zero program, providing safety trainning for the farmers' co-op.

Mogi Guaçu Area, Brazil

As a MME at International Paper I was responsible to the achievement of the cost reduction goal of 3% year over year. The Manufacturing excellence department was not the executor but the coach and responsible for the governance of the improvements provided by the mill.In order to achieve that it was a responsibility to implemented and conduce the strategy deployment process and the programs that support it, as the deliberate and continuous improvement (CI) lean six sigma (LSS) program and the management systems for quality, environment and chain of custody (ISO 9001, ISO 14001, FSC, PEFC / Cerflor).As an MME I was also an interface to corporative departments in order to guarantee the proper alignement and implementation of other programs and projects related to the company.Main achievements in this position:o Deliver in cost reduction iniciatives through LSS projects: 2011 – 2012 > 16 MM US$o Kaizen/Green Belts oriented (coach) > 50 in 2 years;o Implementation of IPerformance and Inovation programs with aligniment administrative - manufacturign departments;o Successful implementation of ISO 14001 in 2011, without any non conformities & sustainability of ISO 9001, CoC FSC and PEFC;o Sustainability of 5S Program, becoming an internal benchmark for International Paper globally;o Coach/Support to customers concerned to certifications os chain of custody (Brazil and Latin America).

Mogi Guaçu Area, Brazil

As a graduated chemical engineer, I became a Production and process engineer in Paper and Finishing. In that position I worked at the Operational Support Department that was an area which would technically assist the mill, as conduce the development processes and interface with other departments such as supply chain, finance, IT and logistics.I was mainly responsible for raw materials development, daily process analysis, technical process improvements, process and production information systems and technical assistance to process laboratory activities.Main achievements in this position:o Cost reduction through the implementation of: Boil out chemicals for machine cleaning; Internal strartch (0.26 MM US$), antifoam and OBA (0.18 MM US$) substitution; startch cleaning chemical implementation (0.1 MM US$);o Process improvements: Chemical dosage position modification, retention and drainage (R&D) variability reduction (green belt project – 0.3 MM US$);o Information system: Mill cost project implementation.

Job rotation through manufacturing departments at Mogi-Guaçu and Luiz Antonio mills. Process improvements, Manufacturing excelence, Environmental, Quality and Processes laboratories Departments.Activities:Manufacturing Excelence – on line management information system (GOL) implementation;Manufacturing - Paper losses reduction at the finishing area.

Support to all products and raw material`s stock and logistic planning. Cost reduction projects related to freight, storing, packing, etc. Performance indexes calculations and evaluation. Creations of tools for the department activities.

Worked in the Engineering Department with upgrades and improvement projects, from the project idealization through the technical and economical analysis to the basic engineering and implementation. Support to the Production Department activities. Participation to EHS programs in the site.

Analysis of hydrogen production gases through ethanol reaction.

Practical Lean Formation, Lean Manufacturing And Lean Office

Iso 9001:2015 Lead Auditor, Quality Management System, Lead Auditor

Lead auditor course in QMS (quality management system) ISO 9001:2017.

Master Of Business Administration (Mba), Business Administration And Management, General

MBA Management

Graduation In Pulp And Paper Technology, Pulp And Paper

Pulp and Paper Technology

Chemical Engineer, Engineering

Activities and Societies: Propeq Chemical Engineering

Master Black Belt, Lean Six Sigma, Master Black Belt

Master Degree In Production Engineering