• Ensuring enrollment systems are fully operational (Including Recruit CRM, Banner, Zendesk, Twilio, Sparkpost, QMS, Eventbrite, Touchnet, Ziwo, and YCBM).• Administering and optimizing the tools and solutions used by the Office of Enrollment Management (OEM).• Monitoring and reporting the daily staff engagements and processes within the set KPIs using the systems’ dashboards and reporting tools.• Troubleshooting, exploring solutions and best practices related to tools used or required by OEM.• Analyzing and synchronizing data between systems, examining data completeness and consistency.• Investigating, evaluating, and analyzing applications data and records.• Monitoring and updating OEM information on the AUS website.• Creating reports, analyzing data and visually presenting data.• Setting up and monitoring communication plans and supporting marketing and recruitment initiatives on the systems.• Providing support and training to all OEM staff and other OEM platforms’ users.• Coordinating with test providers, proctors, IT, Security office and other departments.• Performing systems readiness checks. Reporting technical errors to the IT team and test providers’ helpdesk.• Supporting new students’ enrollment, file completion, and orientation.• Coordinating and managing projects related to enrollment platforms with other departments using project management tools.• Working closely with the Director of Enrollment Services on tasks, projects, presentations, and reports.

• Processed score entries of graduate and undergraduate applications, which includes screening and communicating with applicants, data entry and document processing on Banner and Recruit.• Assisted in testing services, including admission and certification testing; conducted group testing; and coordinated on-campus testing.• Maintained information for various reports; prepares reports to supervisory.• Served as liaison between enrollment and technology services; conferred with technology services regarding department needs; recommended changes or additions to current system to enhance effectiveness of department.• Liaised with other university departments in arranging for students’ smooth transition into university life. • Provided file completion support to new applicants.• Assisted in new student orientation events and other events.• Conducted all other related duties as assigned.

• Posted and processed journal entries to ensure all business transactions were recorded promptly.• Assisted with the preparation of financial statements following International Financial Reporting Standards (IFRS), corporate laws, listing regulations, and other directives of regulatory authorities.• Reconciled financial discrepancies by collecting and analyzing account information.• Maintained strong relationship with clients through positive interactions.• Issued client invoices and updated accounts receivable records.• Assisting in the preparation of monthly/yearly closings, budgeting & forecasting processes.• Managed petty cash transactions.• Secured financial information by completing database backups and keeping information confidential.• Examined bank statements and reconciled them with general ledger entries.• Performed any ad-hoc duties required by the management.

• Assisted in research, data entry, recording and maintaining accurate and complete financial records.• Heavily involved in the VAT filing and amendment processes.• Drafted proposals for accounting engagements.

• Operated devices used to enhance live conferences and exhibitions such as microphones, projectors, lightings and sound mixing equipments.• Assisted in the set-up and breakdown of the necessary equipment for each event.• Worked with a team to successfully monitor and organize events.• Coordinated and maintained the scheduling of events.• Performed ad hoc tasks as assigned.

• Seamlessly organized and executed, as part of a team, both professional and social events for a range of clients. • Handled adverse circumstances and creatively resolved grievances to preserve the company’s reputation.• Worked with clients promptly to identify their needs and ensure customer satisfaction.• Coordinated all event details with the team.• Assisted in other duties as assigned.