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-Manage driving staff of 3. Scheduling-including troubleshooting delays and unexpected schedule changes, monitoring teams’ tasks and facilitating positive communication-Process USDA paperwork for international pet travel-Schedule pre-travel vet appointments-Clientele correspondence including daily communication while pets are in our care & assistance with all unique requests. Lead in customer service communications-Petty Cash management, credit card recolonization, complete monthly budget spreadsheets for the corporate office-Van maintenance; DVM paperwork, arrange all scheduled maintenance & special repair needs*Special task of relocating LAX branch into custom built facility. Including but not limited to applying for business license, arranging the installations of internet, alarm with CCTV system, and managing builder and moving crews

• Provide consultant services as an Administrative Specialist contracted through the Rancho Santiago Community College District-Facility Planning, District Construction & Support Services Department.• General support to all District staff; distribution of incoming mail, preparation of outgoing mail-including OnTrac shipments, create filing labels to sustain detailed filing system, scan/electronically file all necessary documents, direct phone calls, greet & assist all visitors. • Maintain Activity Logs including but not limited to the District’s Project Log, Mail Log, Insurance Log, Warranty Log, Purchase Order Log & Scheduled Maintenance Log. • Prepare invoices for District accountant; process purchase requisitions via Datatel software; route documents to/from Purchasing Department.• Assist in Space Inventory on Campuses; Santa Ana College, Child Development Center at Santa Ana College, Santiago Canyon College, and Centennial Education Center.• Register Contractors with the Department of Industrial Relations for certified payroll; Submit PWC 100s for all Field Agreement for Services, Quotes & Bid. Proof/Edit contract documents for District Project Specialists; Record Formal and Informal Bids then assisting with screening by verify Contractor license and bond companies; Maintain communication between the District and Contractors regarding the status of required documents.• Create & Maintain Projected Scheduled Maintenance Projects via Onuma software.

• Answered incoming calls, directed calls to appropriate departments and offered general customer service to call callers with a professional & cheerful demeanor; Maintained contract paperwork, completed data entry projects daily, filed, and mail dispersion.• Liaison for all incoming donors; Received & reviewed all new donor applications, provided assistance to donors throughout the application process, followed up consistently during extensive screening, & booked travel accommodations including flights, hotels & rental cars for donors as well as associates,• Sent informational material to clients; provided all outsides case managers with up to date promotional material for events, clinic visits, and client meetings.• Requested Medial Records for donors, logged information to database and saved records to server. Kept current on HIPPA compliances.

• Managed daily job schedule for tree trimming crew• Organized and filed client paperwork• Aided President in special projects such as planning for seasonal trimmings on USC Campuses. • Supported clients by offering professional and prompt customer service regarding emergency removals

• Assisted in opening first California Branch.• Managed sales staff of 10, door knocking crew of 15 and office staff of 3• Daily maintenance of detailed customer profiles in accounting program, Agemni.• Processed permits & inspections; pulled building permits from various City Halls in Orange County, scheduled inspections and followed up with clients regarding all services. • Upheld inventory for solar products and office supplies. • Completed and Submitted California Rebates for Solar Energy• Administered/routed all Human Recourses Paperwork for new hires.

• Data entry, filing-physically and electronically, & processed sales paperwork/invoices.• Personal assistant to President and Vice President.• Managed shipping staff and outgoing shipments; Directed daily domestic/international shipments with UPS, FED Ex and DHL. • Answered phones, general customer service, sales support and preparing Accounts Payable and Receivables. • Created company forms via Work & Excel used for Commercial Invoicing, Credit Reviews, and Credit Card Verifications.